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For Companies At a Glance
- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join Selco Builders Warehouse, a trusted name supporting tradespeople across the UK.
- Benefits: Enjoy discounts, enhanced family leave, and a fantastic rewards package.
- Why this job: Make a real impact in a fast-paced environment with great career growth opportunities.
- Qualifications: Leadership skills and a passion for teamwork are essential.
- Other info: Be part of an inclusive culture where everyone can thrive.
The predicted salary is between 28800 - 43200 £ per year.
Key Responsibilities
- Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times.
- Implement store operations strategy to support sales growth and a great customer experience.
- Ensure store labour is effectively deployed within budget to meet service and trading needs.
- Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance.
- Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained.
Leading People & Culture
- Inspire, support, and challenge your team to deliver their best through clear direction and coaching.
- Foster a positive, collaborative team culture - lead by example and live Selco's values every day.
- Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews.
- Empower colleagues to make decisions, encouraging ownership and accountability at all levels.
- Recognise great performance and support your team through change with strong communication and clarity.
Delivering for Our Customers
- Set the tone for outstanding service, aligned with our value of being brilliant for our customers.
- Support colleagues in resolving customer issues quickly and effectively, balancing customer satisfaction with business needs.
- Promote a seamless, hassle-free experience across the trade counter, warehouse, yard, and delivery service.
Safety & Security First
- Ensure all health & safety processes are followed and that colleagues feel confident and supported in working safely.
- Take ownership for daily checks, incident reporting, and issue resolution, escalating where appropriate.
- Act as key holder, responsible for store security, vehicle checks, and opening/closing procedures.
- Be the primary first aider when on duty.
Benefits
- Colleague Discount – Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme – Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave – Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay – Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast – Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development – Learn, grow, and take your career to the next level.
- Refer a Friend Bonus – Know someone great? Earn a bonus when they join our team!
Financial Benefits
- Enhanced Pension Scheme – We match every 1% above the statutory 5% that you contribute.
- EarlyPay – Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme – We work hard and celebrate success with yearly bonuses of up to 25% of salary.
- Sharesave Scheme – Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts – Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
Health & Wellbeing
- Private Medical Insurance – We cover the cost of a plan that allows you access private health treatments.
- Health Cash Plan – We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme – Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance – Protection for your loved ones should the unexpected happen.
- Gym Discounts – Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme – Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
Deputy Manager in Swansea employer: Selco
Contact Detail:
Selco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Swansea
✨Tip Number 1
Get to know the company culture before your interview. Check out Selco's values and think about how you can embody them. This will help you connect with the team and show you're a great fit!
✨Tip Number 2
Practice your leadership stories! As a Deputy Manager, you'll need to inspire and support your team. Share examples of how you've led teams in the past and how you can bring that experience to Selco.
✨Tip Number 3
Be ready to discuss KPIs and performance metrics. Show that you understand how to monitor and manage these effectively. It’ll demonstrate your ability to drive sales growth and maintain store standards.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about team culture, safety practices, and how Selco supports its employees. This shows your genuine interest in the role and the company.
We think you need these skills to ace Deputy Manager in Swansea
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or managing operations. We want to see how you've inspired and supported others to achieve their best!
Be Customer-Focused: Remember to emphasise your commitment to outstanding customer service. Share examples of how you've resolved customer issues or improved the customer experience in previous roles. We love candidates who put customers first!
Demonstrate Your Safety Awareness: Safety is a top priority for us, so include any relevant experience you have with health and safety processes. Show us that you understand the importance of maintaining a safe working environment for everyone.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on the chance to join our fantastic team!
How to prepare for a job interview at Selco
✨Know the Store Inside Out
Before your interview, make sure you understand Selco Builders Warehouse's operations and values. Familiarise yourself with their approach to customer service and safety protocols. This will help you demonstrate that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare examples of how you've inspired and developed others in previous roles. Think about times when you've fostered a positive team culture or handled performance reviews effectively. This will show that you can lead by example.
✨Be Ready to Discuss KPIs
Since monitoring performance against key KPIs is crucial, come prepared to discuss how you've managed sales, margins, and cost control in past positions. Use specific metrics to illustrate your success and how you can apply that experience at Selco.
✨Emphasise Safety and Compliance
Health and safety are top priorities at Selco. Be ready to talk about your experience with safety protocols and how you've ensured compliance in previous roles. Highlight any relevant training or certifications you have, as this will show your commitment to maintaining a safe working environment.