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- Tasks: Lead your store to smash sales targets and create a fantastic customer experience.
- Company: Join Selco Builders Warehouse, a trusted name in the industry with a supportive culture.
- Benefits: Enjoy discounts, a company car, enhanced family leave, and a profit-based bonus scheme.
- Other info: We prioritise health and safety and offer great career development opportunities.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Own and deliver your store's sales, profit, and margin targets by making smart, commercially focused decisions. Understand your local market and competitors, using insight to shape effective trading and sales plans. Develop and deliver local initiatives to drive sales growth and enhance customer loyalty. Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency. This role is 40 hours per week.
Leading Through People
- Lead, motivate, and develop your team to perform at their best—building a high‑performance culture of support and accountability.
- Coach in the moment and through structured sessions to build skills and confidence across the team.
- Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes.
Delivering Outstanding Customer Experience
- Role model best‑in‑class customer service every day, setting the tone for a great in‑store experience.
- Maintain close relationships with trade members, building trust and repeat business.
- Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs.
- Use customer feedback and market knowledge to refine your store's service and offer.
Operational Excellence & Safety First
- Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards.
- Take accountability for all store Health & Safety matters—promoting safe working practices and ensuring full legal compliance.
- Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety.
Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down‑to‑earth individuals who bring a positive, team‑first attitude to everything they do! We're a well‑established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast‑paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer, creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Work‑Life Balance & Extras
- Colleague Discount – Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Company Car or allowance.
- Holiday Buy Scheme – Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave – Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay – Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast – Start your day right with access to our in‑store and office pantries.
- Apprenticeships & Career Development – Learn, grow, and take your career to the next level.
- Refer a Friend Bonus – Know someone great? Earn a bonus when they join our team!
Financial Benefits
- Enhanced Pension Scheme – We match every 1% above the statutory 5% that you contribute.
- EarlyPay – Access your earned wages before payday when you need them.
- Profit‑Based Bonus Scheme – We work hard and celebrate success with yearly bonuses of up to 30% of basic salary.
- ShareSave Scheme – Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts – Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
Health & Wellbeing
- Private Medical Insurance – We cover the cost of a plan that allows you access private health treatments.
- Health Cash Plan – We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme – Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance – Protection for your loved ones should the unexpected happen.
- Gym Discounts – Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme – Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
Store Manager in London employer: Selco
Contact Detail:
Selco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Get to know the company inside out! Research Selco Builders Warehouse, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to leadership, customer service, and operational excellence. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering outstanding customer experiences and driving sales growth.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Use examples that demonstrate your ability to lead a team and manage store operations effectively—this will really catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Avoid jargon and focus on what makes you a great fit for the Store Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Selco
✨Know Your Numbers
Before the interview, brush up on your understanding of sales, profit, and margin targets. Be ready to discuss how you've met or exceeded these in previous roles, and think about specific examples that demonstrate your commercial acumen.
✨Market Insight is Key
Research the local market and competitors thoroughly. Bring insights to the table about what drives sales in the area and how you can leverage this knowledge to create effective trading plans. This shows you're proactive and ready to hit the ground running.
✨Team Leadership Examples
Prepare to share specific instances where you've led and motivated a team. Think about how you've built a high-performance culture and coached team members to success. Highlighting your leadership style will resonate well with the interviewers.
✨Customer Experience Focus
Be ready to discuss how you've delivered outstanding customer service in the past. Share examples of how you've resolved complaints and used feedback to improve service. This will show that you understand the importance of customer loyalty and satisfaction.