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For Companies At a Glance
- Tasks: Lead the delivery team and ensure smooth operations while driving commercial success.
- Company: Join Selco Builders Warehouse, a supportive and inclusive employer in the trades industry.
- Benefits: Enjoy discounts, enhanced family leave, paid volunteer leave, and career development opportunities.
- Why this job: Make a real impact in a fast-paced environment with great colleagues and rewards.
- Qualifications: Leadership skills and a positive, team-first attitude are essential.
- Other info: Dynamic workplace with a focus on health, safety, and employee well-being.
The predicted salary is between 30000 - 40000 £ per year.
What You’ll Be Doing
- Leading the Delivery Team: Oversee daily delivery operations and ensure smooth functioning. Plan deliveries and ensure accurate, safe loading. Conduct plant/vehicle checks and manage outbound deliveries.
- Driving Commercial Success: Implement the store’s sales plan and make sound commercial decisions. Maximise delivery service profitability and promote monthly offers. Handle customer inquiries and upsell Selco services.
- Empowering and Developing the Team: Set direction and assign tasks, monitoring results. Conduct training, briefings, and inductions for direct reports and drivers. Foster a high-support, high-challenge environment and empower colleagues.
- Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing store operations and resolving issues. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security.
- Service & Store Culture: Inspire and lead by example, setting the standard for customer service. Promote teamwork and recognise colleagues who embody core values. Ensure safe, ethical, and compliant store operations.
Rewards & Benefits
- Work-Life Balance & Extras: Colleague Discount, Holiday Buy Scheme, Paid Volunteer Leave, Enhanced Family Leave Pay, Free Breakfast, Apprenticeships & Career Development, Refer a Friend Bonus.
- Financial Benefits: Enhanced Pension Scheme, EarlyPay, Profit-Based Bonus Scheme, ShareSave Scheme, Retail & Leisure Discounts.
- Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Life Assurance, Gym Discounts, Cycle to Work Scheme.
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Duty Manager in Leicester employer: Selco
Contact Detail:
Selco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Leicester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Selco's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with leading teams and driving commercial success, just like the role of Duty Manager requires.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've empowered your team in the past. Highlight any training or development initiatives you've led, as this is key for the role at Selco.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics and store operations. This shows you're not just interested in the job, but also in how you can contribute to the team's success at Selco.
We think you need these skills to ace Duty Manager in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight your experience in leading teams and managing operations, as this will show us you’re the right fit for our fast-paced environment.
Showcase Your Leadership Skills: We want to see how you empower and develop your team. Share examples of how you've set direction, conducted training, or fostered a supportive culture in your previous roles. This is key for us!
Demonstrate Commercial Awareness: Since driving commercial success is crucial, include any relevant experience where you’ve implemented sales plans or maximised profitability. We love seeing candidates who understand the business side of things!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Selco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role. Familiarise yourself with the daily delivery operations, sales plans, and team management aspects. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've empowered and developed your team in the past. Highlight any training or mentoring experiences that demonstrate your ability to inspire and motivate others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and operational leadership. Think about situations where you've had to resolve issues or make tough decisions. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss how you've set high standards for service in previous positions. Share examples of how you've handled customer inquiries or upsold services, and explain how you promote teamwork to enhance the customer experience.