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For Companies At a Glance
- Tasks: Lead a dynamic sales team and drive exceptional customer service in a fast-paced environment.
- Company: Join Selco Builders Warehouse, a supportive and inclusive employer with a strong team culture.
- Benefits: Enjoy discounts, enhanced family leave, career development, and financial perks like bonuses and pensions.
- Why this job: Make a real impact by inspiring your team and building lasting customer relationships.
- Qualifications: Experience in sales management and a passion for customer service are essential.
- Other info: Flexible working hours with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Responsibilities
- Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities.
- Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets.
- Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support.
- Maximise upsell opportunities and ensure strong product promotion, including monthly offers and direct orders.
- Lead the team to meet store profitability and margin targets through sound commercial decisions.
- Manage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goals.
- Understand and respond to local customer needs, developing effective business-to-business relationships.
- Monitor customer accounts, identify growing members, and work with the team to grow new business and retain key clients.
- Line manage the trade sales team—defining and assigning tasks, managing performance, and coaching for improvement.
- Inspire and motivate your team daily, creating a culture of collaboration, trust, and personal accountability.
- Support the life cycle of a colleague, including active recruitment.
- Act as the most senior leader in store when required, taking responsibility for store-wide operations.
- Key holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoring.
- Lead by example—creating a positive department culture aligned with our core values.
- Promote the use of internal systems for communication, learning, and store operations.
Company Context
At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. We’re committed to being an inclusive employer and to supporting our colleagues in doing their best work, safely.
Benefits
- Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses.
- Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay - Maternity, paternity, adoption, and fertility treatments support.
- Free Breakfast - Access to in-store and office pantries.
- Apprenticeships & Career Development - Learn, grow, and advance your career.
- Refer a Friend Bonus - Earn a bonus when a referred friend joins.
Financial Benefits
- Enhanced Pension Scheme - We match every 1% above the statutory 5% you contribute.
- EarlyPay - Access earned wages before payday.
- Profit-Based Bonus Scheme - Quarterly and yearly bonuses.
- ShareSave Scheme - Save from £5 a month with option to become a shareholder.
- Retail & Leisure Discounts - Savings on groceries, restaurants, cinema tickets, theme parks, utilities, and more.
Health & Wellbeing
- Health Cash Plan - Cash back on dental, optical, prescriptions; access to GP video consultations.
- Employee Assistance Programme - Confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance - Protection for your loved ones.
- Gym Discounts - Discounts at health clubs nationwide.
- Cycle to Work Scheme - Salary-sacrificed bike and accessories.
Trade Sales Manager in City of Westminster employer: Selco
Contact Detail:
Selco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Manager in City of Westminster
✨Tip Number 1
Get to know the company inside out! Research Selco Builders Warehouse and understand their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing that Trade Sales Manager position.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales management and customer service. Think about your past experiences and how they align with the responsibilities listed in the job description. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Selco and ready to contribute to our awesome team.
We think you need these skills to ace Trade Sales Manager in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trade Sales Manager role. Highlight your experience in sales management and customer service, as these are key aspects of the job. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: As a Trade Sales Manager, you'll be leading a team, so it's important to demonstrate your leadership abilities in your application. Share examples of how you've inspired and motivated teams in the past. We love seeing candidates who can create a positive culture!
Be Specific About Achievements: When detailing your previous roles, focus on specific achievements that align with our goals, like meeting sales targets or improving customer satisfaction. Numbers speak volumes, so if you can quantify your success, do it! We appreciate results-driven candidates.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see all the benefits we offer at Selco Builders Warehouse!
How to prepare for a job interview at Selco
✨Know the Sales Plan Inside Out
Before your interview, make sure you understand the sales plan of the company. Familiarise yourself with their key sales and margin targets, and think about how you can align your team to achieve these goals. Be ready to discuss specific strategies you've used in the past to drive sales and improve performance.
✨Showcase Your Customer Service Skills
Customer service excellence is crucial for this role. Prepare examples of how you've championed customer service in previous positions. Think about times when you went above and beyond to meet customer needs, and be ready to explain how you would inspire your team to do the same.
✨Demonstrate Leadership Experience
As a Trade Sales Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Highlight your experience in coaching, performance management, and creating a positive team culture.
✨Understand the Local Market
Research the local customer base and market trends relevant to Selco Builders Warehouse. Be ready to discuss how you would respond to local customer needs and develop effective business-to-business relationships. Showing that you understand the market will demonstrate your commitment to driving sales and retaining key clients.
