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For Companies At a Glance
- Tasks: Lead the sales desk, drive sales plans, and champion customer service excellence.
- Company: Join Selco Builders Warehouse, a trusted name supporting tradespeople across the UK.
- Benefits: Enjoy discounts, paid volunteer leave, enhanced family pay, and career development opportunities.
- Why this job: Be part of a dynamic team in a fast-paced environment with a strong culture of collaboration.
- Qualifications: Experience in sales management and a passion for empowering teams is essential.
- Other info: Flexible working options and a commitment to inclusivity make this a great workplace.
The predicted salary is between 36000 - 60000 £ per year.
What You'll Be Doing
- Leading the Sales Desk
- Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities.
- Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets.
- Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support.
- Maximise upsell opportunities and ensure strong product promotion, including monthly offers and direct orders.
- Driving Commercial Success
- Lead the team to meet store profitability and margin targets through sound commercial decisions.
- Manage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goals.
- Understand and respond to local customer needs, developing effective business-to-business relationships.
- Monitor customer accounts, identify growing members, and work with the team to grow new business and retain key clients.
- Empowering and Developing the Team
- Line manage the trade sales team-defining and assigning tasks, managing performance, and coaching for improvement.
- Inspire and motivate your team daily, creating a culture of collaboration, trust, and personal accountability.
- Support the life cycle of a colleague, including active recruitment.
- Operational Leadership & On-Duty Responsibility
- Act as the most senior leader in store when required, taking responsibility for store-wide operations.
- Key holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoring.
- Service & Store Culture
- Lead by example-creating a positive department culture aligned with our core values.
- Promote the use of internal systems for communication, learning, and store operations.
Rewards & Benefits
- Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast - Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
- Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
- Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
- EarlyPay - Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses.
- ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
- Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance - Protection for your loved ones should the unexpected happen.
- Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Trade Sales Manager in Orpington employer: Selco Builders Warehouse
Contact Detail:
Selco Builders Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Manager in Orpington
✨Tip Number 1
Familiarise yourself with the local market and customer needs in Orpington. Understanding the specific demands of the area will help you demonstrate your ability to build effective business-to-business relationships during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a sales team in the past. Highlight instances where you inspired and motivated your team to achieve sales targets, as this aligns with the role's focus on empowering and developing the team.
✨Tip Number 3
Research Selco Builders Warehouse's core values and think about how your personal values align with theirs. Be ready to discuss how you can contribute to creating a positive department culture that reflects these values.
✨Tip Number 4
Prepare to discuss your experience with upselling and product promotion strategies. Being able to articulate successful tactics you've used in the past will demonstrate your capability to maximise upsell opportunities and drive commercial success.
We think you need these skills to ace Trade Sales Manager in Orpington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management and customer service. Use specific examples that demonstrate your ability to lead a team and drive sales, as these are key aspects of the Trade Sales Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your skills align with the responsibilities outlined in the job description, such as managing a sales team and achieving profitability targets.
Showcase Leadership Skills: Emphasise your leadership experience in both your CV and cover letter. Provide examples of how you've inspired and motivated teams in previous roles, as this is crucial for the Trade Sales Manager position.
Highlight Customer Relationship Management: Discuss your experience in building and maintaining business-to-business relationships. Mention any specific strategies you've used to understand customer needs and improve conversion rates, as this will resonate well with the company's focus on customer service excellence.
How to prepare for a job interview at Selco Builders Warehouse
✨Showcase Your Leadership Skills
As a Trade Sales Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated teams in the past.
✨Understand the Sales Process
Familiarise yourself with the sales process specific to the trade industry. Be ready to explain how you would drive sales and improve conversion rates, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Customer service is key in this position. Prepare to share instances where you've gone above and beyond to meet customer needs and how you plan to instil this culture within your team.
✨Be Ready to Discuss Commercial Acumen
The role requires sound commercial decisions. Think about how you've previously contributed to profitability and margin targets, and be ready to discuss your approach to managing budgets and financial performance.
