What You'll Be Doing Leading and developing a high-performing team to deliver exceptional customer service. Managing the daily operation of the sales desk, ensuring customers receive a fast, friendly and efficient service. Driving the branch sales and margin plan to achieve performance targets and KPIs Building strong relationships with trade customers, supporting customer retention, account growth and new business. Using performance data and customer insights to identify opportunities to improve sales, profitability and team performance. Coaching colleagues to develop their product knowledge, commercial awareness and customer service skills. Supporting the wider branch management team and taking responsibility for branch operations when acting as the most senior leader on duty. Ensuring all safety, security and compliance procedures are followed across the branch The working hours for this role are 37.5 per week. Rewards
Team Leader Customer - Kingsbury employer: Selco Builders Warehouse
At Selco Builders Warehouse, we pride ourselves on being an excellent employer that values our team members and fosters a positive work culture. With a strong focus on employee growth through apprenticeships and career development opportunities, we ensure that our colleagues are supported both personally and professionally. Located in a fast-paced environment, we offer a comprehensive benefits package that includes work-life balance initiatives, health and wellbeing support, and financial incentives, making Selco a rewarding place to build your career.
