Store Manager in Chelmsford

What You\’ll Be Doing

Driving Commercial Performance

• Own and deliver your store\’s sales, profit, and margin targets by making smart, commercially focused decisions
• Understand your local market and competitors, using insight to shape effective trading and sales plans
• Develop and deliver local initiatives to drive sales growth and enhance customer loyalty
• Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency

Leading Through People

• Lead, motivate, and develop your team to perform at their best-building a high-performance culture of support and accountability
• Coach in the moment and through structured sessions to build skills and confidence across the team
• Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes

Delivering Outstanding Customer Experience

• Role model best-in-class customer service every day, setting the tone for a great in-branch experience
• Maintain close relationships with trade members, building trust and repeat business
• Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs
• Use customer feedback and market knowledge to refine your store\’s service and offer

Operational Excellence & Safety First

• Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards
• Take accountability for all store Health & Safety matters-promoting safe working practices and ensuring full legal compliance
• Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety

Rewards & Benefits

Work-Life Balance & Extras

• Colleague Discount – Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
• Company Car or allowance
• Holiday Buy Scheme – Purchase extra holiday and spread the cost over 12 months.
• Paid Volunteer Leave – Take time off to give back to a cause close to your heart.
• Enhanced Family Leave Pay – Extra support for maternity, paternity, adoption, and fertility treatments.
• Free Breakfast – Start your day right with access to our in-store and office pantries.
• Apprenticeships & Career Development – Learn, grow, and take your career to the next level.
• Refer a Friend Bonus – Know someone great? Earn a bonus when they join our team!

Financial Benefits

• Enhanced Pension Scheme – We match every 1% above the statutory 5% that you contribute.
• EarlyPay – Access your earned wages before payday when you need them.
• Profit-Based Bonus Scheme – We work hard and celebrate success with yearly bonuses of up to 30% of basic salary.
• ShareSave Scheme – Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
• Retail & Leisure Discounts – Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!

Health & Wellbeing

• Private Medical Insurance – We cover the cost of a plan that allows you access private health treatments.
• Health Cash Plan – We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
• Employee Assistance Programme – Free and confidential support, including counselling, financial guidance, and legal advice.
• Life Assurance – Protection for your loved ones should the unexpected happen.
• Gym Discounts – Save up to 25% at hundreds of health clubs nationwide.
• Cycle to Work Scheme – Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!

About Us

Looking to build a career with a company that\’s proud to support the nation\’s tradespeople? At Selco Builders Warehouse, we\’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!

We\’re a well-established name in the industry with a strong store network across the UK-and we\’re continuing to invest in our people, our business, and our future. It\’s a busy, fast-paced environment where no two days are the same, but you\’ll be surrounded by great colleagues and backed by a superb reward and benefits package.

We\’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we\’ll always support our colleagues in doing their best work, safely.