At a Glance
- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join Selco Builders Warehouse, a supportive and inclusive workplace for tradespeople.
- Benefits: Enjoy discounts, enhanced family leave, private medical insurance, and career development opportunities.
- Why this job: Make a real impact in a fast-paced environment while growing your career.
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Be part of a dynamic team that values safety and collaboration.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Driving Operational Excellence
- Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times.
- Implement store operations strategy to support sales growth and a great customer experience.
- Ensure store labour is effectively deployed within budget to meet service and trading needs.
- Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance.
- Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained.
Leading People & Culture
- Inspire, support, and challenge your team to deliver their best through clear direction and coaching.
- Foster a positive, collaborative team culture—lead by example and live Selco’s values every day.
- Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews.
- Empower colleagues to make decisions, encouraging ownership and accountability at all levels.
- Recognise great performance and support your team through change with strong communication and clarity.
Delivering for Our Customers
- Set the tone for outstanding service, aligned with our value of being brilliant for our customers.
- Support colleagues in resolving customer issues quickly and effectively, balancing customer satisfaction with business needs.
- Promote a seamless, hassle-free experience across the trade counter, warehouse, yard, and delivery service.
Safety & Security First
- Ensure all health & safety processes are followed and that colleagues feel confident and supported in working safely.
- Take ownership for daily checks, incident reporting, and issue resolution, escalating where appropriate.
- Act as key holder, responsible for store security, vehicle checks, and opening/closing procedures.
- Be the primary first aider when on duty.
Rewards & Benefits
- Colleague Discount– Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme– Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave– Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay– Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast– Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development– Learn, grow, and take your career to the next level.
- Refer a Friend Bonus– Know someone great? Earn a bonus when they join our team!
Financial Benefits
- Enhanced Pension Scheme– We match every 1% above the statutory 5% that you contribute.
- EarlyPay– Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme– We work hard and celebrate success with yearly bonuses of up to 25% of salary.
- Sharesave Scheme– Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts– Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
Health & Wellbeing
- Private Medical Insurance –We cover the cost of a plan that allows you access private health treatments.
- Health Cash Plan– We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions.
- Employee Assistance Programme– Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance– Protection for your loved ones should the unexpected happen.
- Gym Discounts– Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme– Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to‑earth individuals who bring a positive, team‑first attitude to everything they do! We’re a well‑established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast‑paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Deputy Manager in Peterborough employer: Selco Builders Warehouse
Contact Detail:
Selco Builders Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Selco tick and be ready to share how your experience aligns with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Deputy Manager in Peterborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about driving operational excellence and leading a team. Share specific examples of how you've inspired others or improved processes in your previous roles.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience with KPIs, customer service, and team management. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, just like we expect from our team members when dealing with customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Selco Builders Warehouse!
How to prepare for a job interview at Selco Builders Warehouse
✨Know the Operations Inside Out
Before your interview, make sure you understand the daily operations of a store like Selco. Familiarise yourself with their operational excellence strategies and think about how you can contribute to driving sales growth and enhancing customer experience.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare examples of how you've inspired and developed your team in the past. Think about specific situations where you fostered a positive culture or handled performance reviews effectively.
✨Demonstrate Customer-Centric Thinking
Selco values outstanding service, so be ready to discuss how you've resolved customer issues in previous roles. Share examples that highlight your ability to balance customer satisfaction with business needs, ensuring a seamless experience.
✨Prioritise Safety and Compliance
Health and safety are crucial in this role. Be prepared to talk about your experience with safety processes and how you've ensured compliance in past positions. Show that you take ownership of safety and can lead by example.