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For Companies At a Glance
- Tasks: Lead the delivery team and ensure smooth operations while driving commercial success.
- Company: Join Selco Builders Warehouse, a supportive and inclusive employer in the trades industry.
- Benefits: Enjoy discounts, enhanced family leave, paid volunteer leave, and career development opportunities.
- Other info: Dynamic workplace with a focus on health, safety, and employee well-being.
- Why this job: Make a real impact in a fast-paced environment with great colleagues and rewards.
- Qualifications: Strong leadership skills and a positive, team-first attitude are essential.
The predicted salary is between 28800 - 43200 £ per year.
What You'll Be Doing
- Leading the Delivery Team: Oversee daily delivery operations and ensure smooth functioning. Plan deliveries and ensure accurate, safe loading. Conduct plant/vehicle checks and manage outbound deliveries.
- Driving Commercial Success: Implement the store's sales plan and make sound commercial decisions. Maximize delivery service profitability and promote monthly offers. Handle customer inquiries and upsell Selco services.
- Empowering and Developing the Team: Set direction and assign tasks, monitoring results. Conduct training, briefings, and inductions for direct reports and drivers. Foster a high-support, high-challenge environment and empower colleagues.
- Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing store operations and resolving issues. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security.
- Service & Store Culture: Inspire and lead by example, setting the standard for customer service. Promote teamwork and recognize colleagues who embody core values. Ensure safe, ethical, and compliant store operations.
Rewards & Benefits
- Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast - Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
- Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
- Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
- EarlyPay - Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses.
- ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
- Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance - Protection for your loved ones should the unexpected happen.
- Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive - regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Duty Manager in Leicester employer: Selco Builders Warehouse
Contact Detail:
Selco Builders Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Leicester
✨Tip Number 1
Get to know the company culture before your interview. Check out Selco's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery skills! As a Duty Manager, you'll need to communicate effectively with your team and customers. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Don’t just focus on your experience; highlight your leadership style too! Selco values empowering teams, so be ready to share examples of how you've motivated others and fostered a positive work environment.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about joining Selco and gives you a chance to showcase your enthusiasm right from the start. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Duty Manager in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight your experience in leading teams and managing operations, as this will show us you’re the right fit for our fast-paced environment.
Showcase Your Leadership Skills: We want to see how you empower and develop your team. Share specific examples of how you've set direction, conducted training, or fostered a supportive environment in your previous roles.
Demonstrate Commercial Awareness: Since driving commercial success is key, include any relevant experience where you’ve implemented sales plans or maximised profitability. This will help us understand your approach to making sound commercial decisions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Selco Builders Warehouse
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role. Familiarise yourself with the key responsibilities like overseeing delivery operations and managing the team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've empowered colleagues or resolved conflicts. Highlighting your ability to inspire and set standards for customer service will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, how would you handle a delivery issue or a team conflict? Practising these scenarios can help you articulate your thought process and demonstrate your operational leadership capabilities.
✨Emphasise Teamwork and Communication
Since clear communication is crucial for this role, be ready to discuss how you foster teamwork and ensure smooth handovers between shifts. Share specific instances where your communication skills made a positive impact on your team's performance.