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For Companies At a Glance
- Tasks: Join our team to deliver top-notch customer service and handle building materials.
- Company: Selco Builders Warehouse, a supportive workplace with a focus on teamwork.
- Benefits: Enjoy discounts, paid volunteer leave, and career development opportunities.
- Other info: Flexible hours and a fun work environment await you!
- Why this job: Make a difference in customer experiences while growing your skills.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
What You’ll Be Doing
- Working as part of a team providing excellent customer service wherever there is interaction with one of our customers.
- Using specialist equipment such as the sawmill, paint mixers and forklifts.
- We sell building materials, so there will be an element of manual handling; we can make reasonable adjustments if you need them.
- Merchandising stock displays and replenishing shelves across the store.
- The contracted hours for this role are 37.5 hours a week.
Rewards & Benefits
At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here’s what you’ll enjoy when you join our team:
- Work-Life Balance & Extras
- Colleague Discount– Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme– Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave– Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay– Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast– Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development– Learn, grow, and take your career to the next level.
- Refer a Friend Bonus– Know someone great? Earn a bonus when they join our team!
- Enhanced Pension Scheme– We match every 1% above the statutory 5% that you contribute.
- EarlyPay– Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme– We work hard and celebrate success with quarterly and yearly bonuses.
- ShareSave Scheme– Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts– Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
- Health Cash Plan– We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme– Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance– Protection for your loved ones should the unexpected happen.
- Gym Discounts– Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme– Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
Shopfloor & Customer Service Associate in Kingston upon Thames employer: Selco Builders Warehouse
Contact Detail:
Selco Builders Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shopfloor & Customer Service Associate in Kingston upon Thames
✨Tip Number 1
Get to know the company! Research Selco Builders Warehouse and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the company and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Selco team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Shopfloor & Customer Service Associate in Kingston upon Thames
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past!
Be Clear About Your Availability: Since this role is 37.5 hours a week, it's important to mention your availability in your application. Let us know if you can work flexible hours or if you have any specific preferences.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Use similar language and keywords to show us that you understand what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Selco Builders Warehouse
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shopfloor & Customer Service Associate entails. Familiarise yourself with the tasks mentioned in the job description, like using specialist equipment and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since this role involves working as part of a team, be prepared to discuss your experiences collaborating with others. Think of examples where you've successfully worked in a team setting, especially in customer service or retail environments. Highlighting your ability to work well with colleagues will resonate with the interviewers.
✨Demonstrate Your Problem-Solving Skills
In customer service, challenges can arise. Be ready to share specific instances where you've resolved customer issues or improved a situation. This could involve handling complaints or finding solutions on the shop floor. Showing that you can think on your feet will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.