At a Glance
- Tasks: Lead the sales team, drive profitability, and champion customer service excellence.
- Company: Join Selco Builders Warehouse, a supportive and inclusive workplace for tradespeople.
- Benefits: Enjoy discounts, enhanced family leave, paid volunteer time, and career development opportunities.
- Other info: Dynamic role with excellent growth potential and a strong focus on health and safety.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in sales management and a passion for team collaboration.
The predicted salary is between 30000 - 40000 £ per year.
What You'll Be Doing
- Leading the Sales Desk
- Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities.
- Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets.
- Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support.
- Maximise upsell opportunities and ensure strong product promotion, including monthly offers and direct orders.
- Driving Commercial Success
- Lead the team to meet store profitability and margin targets through sound commercial decisions.
- Manage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goals.
- Understand and respond to local customer needs, developing effective business-to-business relationships.
- Monitor customer accounts, identify growing members, and work with the team to grow new business and retain key clients.
- Empowering and Developing the Team
- Line manage the trade sales team-defining and assigning tasks, managing performance, and coaching for improvement.
- Inspire and motivate your team daily, creating a culture of collaboration, trust, and personal accountability.
- Support the life cycle of a colleague, including active recruitment.
- Operational Leadership & On-Duty Responsibility
- Act as the most senior leader in store when required, taking responsibility for store-wide operations.
- Key holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoring.
- Service & Store Culture
- Lead by example-creating a positive department culture aligned with our core values.
- Promote the use of internal systems for communication, learning, and store operations.
Rewards & Benefits
- Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast - Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
- Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
- Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
- EarlyPay - Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses.
- ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
- Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance - Protection for your loved ones should the unexpected happen.
- Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Trade Sales Manager in Birmingham employer: Selco Builders Warehouse
At Selco Builders Warehouse, we pride ourselves on being an exceptional employer that champions a positive work culture and prioritises employee growth. As a Trade Sales Manager, you'll enjoy a comprehensive benefits package, including enhanced family leave, career development opportunities, and a supportive environment that values collaboration and personal accountability. With a commitment to inclusivity and a focus on health and safety, Selco is the ideal place for those looking to make a meaningful impact in the trades industry.
