At a Glance
- Tasks: Drive sales and profit while leading a motivated team in a dynamic retail environment.
- Company: Join Selco Builders Warehouse, a supportive and inclusive employer in the trades industry.
- Benefits: Enjoy discounts, career development, private medical insurance, and a profit-based bonus scheme.
- Why this job: Make a real impact by enhancing customer experiences and driving store success.
- Qualifications: Strong leadership skills and a passion for delivering outstanding customer service.
- Other info: Fast-paced environment with excellent growth opportunities and a focus on health and safety.
The predicted salary is between 28800 - 42000 £ per year.
What You'll Be Doing
- Driving Commercial Performance
- Own and deliver your store's sales, profit, and margin targets by making smart, commercially focused decisions.
- Understand your local market and competitors, using insight to shape effective trading and sales plans.
- Develop and deliver local initiatives to drive sales growth and enhance customer loyalty.
- Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency.
- Leading Through People
- Lead, motivate, and develop your team to perform at their best-building a high-performance culture of support and accountability.
- Coach in the moment and through structured sessions to build skills and confidence across the team.
- Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes.
- Delivering Outstanding Customer Experience
- Role model best-in-class customer service every day, setting the tone for a great in-branch experience.
- Maintain close relationships with trade members, building trust and repeat business.
- Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs.
- Use customer feedback and market knowledge to refine your store's service and offer.
- Operational Excellence & Safety First
- Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards.
- Take accountability for all store Health & Safety matters-promoting safe working practices and ensuring full legal compliance.
- Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety.
Rewards & Benefits
- Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Company Car or allowance.
- Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast - Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
- Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
- Financial Benefits
- Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
- EarlyPay - Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme - We work hard and celebrate success with yearly bonuses of up to 30% of basic salary.
- ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
- Health & Wellbeing
- Private Medical Insurance - We cover the cost of a plan that allows you access private health treatments.
- Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance - Protection for your loved ones should the unexpected happen.
- Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Store Manager in Barking employer: Selco Builders Warehouse
Contact Detail:
Selco Builders Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Barking
✨Tip Number 1
Get to know the company inside out! Research Selco Builders Warehouse and understand their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to store management. Think about how you would drive sales, lead a team, and enhance customer experience. We want to see your passion and how you can contribute to our success!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Store Manager position.
We think you need these skills to ace Store Manager in Barking
Some tips for your application 🫡
Show Your Commercial Savvy: When you're writing your application, make sure to highlight any experience you have with driving sales and profit. We want to see how you've made smart decisions in the past that led to commercial success!
Lead with Examples: We love a good story! Share specific examples of how you've motivated and developed your team. This will show us that you can build a high-performance culture and lead through people effectively.
Customer Experience is Key: Don’t forget to mention your approach to customer service. We’re looking for someone who can model best-in-class service, so share any experiences where you’ve gone above and beyond for customers.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us at Selco Builders Warehouse.
How to prepare for a job interview at Selco Builders Warehouse
✨Know Your Numbers
As a Store Manager, you'll need to drive sales and profit targets. Brush up on your understanding of key performance metrics and be ready to discuss how you've achieved similar goals in the past. Show them you can make smart, commercially focused decisions!
✨Market Insight is Key
Familiarise yourself with the local market and competitors before the interview. Bring insights about what drives customer loyalty in that area and how you would develop initiatives to enhance sales growth. This shows you're proactive and ready to hit the ground running.
✨Lead with Confidence
Prepare examples of how you've motivated and developed teams in previous roles. Be ready to discuss your coaching style and how you ensure clear communication within your team. They want to see that you can build a high-performance culture!
✨Customer Experience Matters
Think about how you've delivered outstanding customer service in the past. Be prepared to share specific examples of resolving complaints and using feedback to improve service. This will demonstrate your commitment to creating a great in-branch experience.