At a Glance
- Tasks: Welcome patients, manage appointments, and ensure a friendly front-desk experience.
- Company: Join a family-run opticians with over 30 years of community care.
- Benefits: Full-time role with a supportive team and opportunities for growth.
- Other info: Dynamic work environment with a focus on patient care and teamwork.
- Why this job: Be the first point of contact and make a difference in patients' lives.
- Qualifications: Strong reception skills and a positive, friendly attitude required.
The predicted salary is between 22000 - 26000 £ per year.
Company Description
Selby & Taylor Opticians is a family‑run healthcare business with over 30 years of experience providing eye care services to the community.
Role Description
The Clinic Receptionist is a full‑time, on‑site role based at Selby & Taylor Opticians. The role involves greeting patients, managing check‑in and check‑out processes, and ensuring a welcoming, professional front‑of‑house experience. Day‑to‑day tasks include answering phones, responding to inquiries, scheduling and confirming appointments, and updating patient records accurately. The Clinic Receptionist will coordinate with clinical staff to maintain an efficient appointment flow, handle payments and receipts, and support administrative tasks such as filing, data entry, and managing correspondence. The role also includes maintaining a tidy reception area, protecting patient confidentiality, and providing clear information about services, clinics, and eyewear options.
Qualifications
- Strong reception duties skills, including greeting patients, managing front‑desk operations, and handling basic administrative tasks.
- Positive personality and friendly attitude.
- Phone etiquette: professional communication, clear message taking, and confident handling of inquiries.
Clinic Receptionist in March employer: Selby & Taylor Opticians
Selby & Taylor Opticians is an excellent employer, offering a supportive and family-oriented work environment that values each team member's contribution. With over 30 years of experience in the community, employees benefit from a culture of collaboration and growth, alongside opportunities for professional development in the healthcare sector. Working in a welcoming clinic setting, staff enjoy a fulfilling role that directly impacts patient care and satisfaction.
Contact Details:
Selby & Taylor Opticians Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Receptionist in March
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Selby & Taylor Opticians.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Selby & Taylor Opticians.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Selby & Taylor Opticians, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinic Receptionist in March
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Selby & Taylor Opticians.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Selby & Taylor Opticians.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Selby & Taylor Opticians. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Selby & Taylor Opticians. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Selby & Taylor Opticians
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Selby & Taylor Opticians’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!