At a Glance
- Tasks: Support mission-critical trading systems and resolve production incidents in a fast-paced environment.
- Company: Global digital trading and technology firm at the forefront of innovation.
- Benefits: Competitive salary, dynamic work culture, and opportunities for professional growth.
- Other info: Collaborate closely with traders and engineers in a high-impact role.
- Why this job: Join a team that thrives on solving complex issues and enhancing trading technology.
- Qualifications: Experience with trading platforms, strong troubleshooting skills, and automation knowledge.
The predicted salary is between 60000 - 80000 £ per year.
Production Support Engineer | Trading Technology | London
Our client is an exceptional global digital trading and technology business searching for a talented Production Support Engineer to join its London-based trading technology team.
Operating at the forefront of digital markets and next-generation technology infrastructure, the firm supports large-scale institutional trading activity across global markets.
This is a highly visible role sitting close to the trading desk, where you'll be responsible for supporting mission‑critical trading and risk systems, ensuring stability, performance, and rapid issue resolution in a fast‑moving front‑office environment.
The ideal candidate is a technically curious engineer who thrives under pressure and enjoys getting to the root of complex production issues.
You're someone who prefers investigating logs, SQL queries, system behaviour, and order flows rather than simply escalating tickets.
You have experience supporting trading platforms or electronic execution environments, communicate confidently with traders and developers, and are constantly looking for opportunities to automate processes, improve monitoring, and enhance platform reliability.
Key Responsibilities
- Investigate and resolve production incidents impacting front‑office trading, execution, and risk systems.
- Analyse logs, databases, and system metrics to identify root causes and drive permanent fixes.
- Partner directly with traders, quantitative teams, and software engineers during business‑critical incidents.
- Support order flow, market data, execution platforms, and the wider trade lifecycle.
- Enhance monitoring, observability, automation, and operational tooling to improve platform reliability and efficiency.
- Key Skills
- Strong experience supporting trading, execution, OMS/EMS, market data, or front‑office technology platforms.
- Advanced troubleshooting skills across Linux/Unix environments, SQL, and production systems.
- Experience with monitoring technologies such as Geneos, Splunk, Dynatrace, or similar platforms.
- Scripting and automation skills using Python, Bash, or comparable technologies.
- Understanding of trading workflows, FIX protocol, messaging technologies, exchange connectivity, or electronic trading environments is highly advantageous.
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Production Support Engineer | Trading Technology in London employer: Selby Jennings
Selby Jennings is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. Employees benefit from extensive growth opportunities, competitive compensation, and a supportive environment that encourages professional development, making it an ideal place for those looking to make a meaningful impact in the finance technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Production Support Engineer | Trading Technology in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Selby Jennings or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Selby Jennings.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Selby Jennings.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Selby Jennings that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Production Support Engineer | Trading Technology in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Selby Jennings.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Selby Jennings and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Selby Jennings
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Selby Jennings uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
