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- Tasks: Lead technology strategy and integrate logistics for a seamless client experience.
- Company: Join SEKO, a leader in global freight forwarding and logistics.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real impact by driving technology initiatives and improving client satisfaction.
- Qualifications: Expertise in logistics tech, strong leadership, and excellent communication skills.
- Other info: Collaborative culture with opportunities for continuous improvement and innovation.
The predicted salary is between 43200 - 72000 £ per year.
The Head of Technology will provide leadership and strategic direction for SEKO’s UK&IE technology function, working to ensure clear ownership, accountability, and prioritisation across all areas. This role is responsible for integrating logistics and technology teams to deliver a seamless, client-focused experience, while also addressing internal operational needs. The Technology Manager will lead a cross-functional team—including Data Analysis, Business Analysis, Integration, and Client Solutions—fostering collaboration, resilience, and continuous improvement.
This position requires strong leadership, a collaborative mindset, and the ability to deliver measurable outcomes that support SEKO’s strategic objectives and long-term success.
Key duties and responsibilities- Technology Leadership & Accountability
- Provide clear ownership, prioritisation, and accountability across all technology functions, integrating logistics and technology teams for a seamless client and internal experience.
- Documented ownership for all major technology initiatives, reviewed quarterly.
- ≥90% of projects delivered within agreed timelines and specifications (measured by milestone completion rates).
- Client Project Delivery
- Ensure technology initiatives are delivered punctually and meet client requirements, enhancing satisfaction and adoption.
- All technical client initiatives completed and followed up within agreed timeframes.
- Client satisfaction score as measured by NPS and post-implementation survey maintains or exceeds established benchmarks.
- Operational Efficiency & Change Management
- Drive operational improvements and change management to support both client and internal value realisation.
- Quantifiable operational improvements (e.g., reduced processing times, enhanced data accuracy, or cost savings) demonstrated by before-and-after assessments.
- Measured increase in percentage of projects with documented change management plans.
- Increase adoption and effective use of technology platforms across client and internal teams.
- Growth in client adoption rates of SEKO 360 platform, measured by both client numbers and feature usage.
- Demonstrable decrease in manual operational tasks as a direct result of increased platform adoption by clients and vendors.
- Internal Reporting & Metrics Management
- Establish and maintain robust internal reporting frameworks and performance metrics to drive data-informed decision-making across the organization.
- Define and regularly review key performance indicators (KPIs) aligned with business objectives and operational needs.
- Oversee the accuracy, timeliness, and accessibility of internal reports and dashboards, ensuring data integrity and actionable insights.
- Support cross-functional team co-ordination to identify reporting requirements, address data gaps, and implement enhancements to reporting tools.
- Track and communicate progress against targets, supporting continuous improvement and accountability at all levels.
- Ensure compliance with data governance, security, and privacy standards in all reporting activities.
- Demonstrable expertise in global freight forwarding operations, including import/export regulations, multimodal transportation (air, sea, road, rail), customs compliance, and end-to-end logistics solutions.
- Advanced proficiency in utilising logistics technology platforms (e.g. CargoWise), including workflow automation, system configuration, data integration, and reporting.
- Strong capability in optimising system processes to drive operational efficiency, enhance user adoption, and support digital transformation initiatives.
- Proven ability to lead and develop robust, high-quality client-facing systems and internal processes that drive greater adoption and business value.
- Experience building and maintaining relationships with regional and global IT teams as a trusted business partner.
- Skilled in identifying and implementing process, service, and technology improvements aligned with evolving business needs.
- Expertise in designing and delivering critical programmes and initiatives that contribute directly to client outcomes, with careful management of delivery and engagement risk.
- Ability to support clients in aligning their digital transformation agendas and project portfolios to achieve strategic business outcomes.
- Strong research and analytical skills to propose solutions to client issues, industry trends, and technology advancements.
- Effective at prioritising and overseeing multiple client projects, coordinating resources and deliverables, and supporting the growth and performance of development team members.
- Collaborative approach to working with internal stakeholders, clients, and product development teams to build and improve the product portfolio.
- Financial acumen to oversee project and department budgets, provide Statements of Work (SoW), cost estimates, and manage revenue and ROI of solutions and project teams.
- Commitment to staying updated with the latest industry trends, systems, and software offerings.
- Extensive data analytics abilities for shaping strategy, including generating insights, testing assumptions, validating proposals, adjusting solutions, improving processes, and tracking outcomes.
- Ability to drive consistent standards and approaches throughout teams, ensuring delivered products are well-tested and error-free.
- Strong decision-making skills in technology and methodology to meet both short-term and long-term business and technical objectives.
- Excellent communication, interpersonal, and stakeholder management skills, with the ability to confidently express business and system scenarios and opportunities.
- Self-motivated, systematic, and methodical approach to work, with strong analytical and problem-solving skills.
- Commercial awareness and a commitment to excellence, quality, and success.
- Cultural empathy, honesty, and approachability.
Head of Technology (UK&I) in Windsor employer: SEKO Logistics
Contact Detail:
SEKO Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technology (UK&I) in Windsor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its tech stack. Understand their projects and challenges, and think about how your skills can help them achieve their goals. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Head of Technology. Highlight your leadership skills and any successful projects you've led that demonstrate your ability to drive operational efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Technology (UK&I) in Windsor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in technology leadership and logistics. We want to see how your skills align with the role of Head of Technology, so don’t hold back on showcasing your relevant achievements!
Showcase Your Collaborative Spirit: This role is all about teamwork! Use your application to demonstrate how you've successfully led cross-functional teams in the past. Share specific examples that illustrate your ability to foster collaboration and drive measurable outcomes.
Highlight Your Technical Expertise: We’re looking for someone with a strong grasp of logistics technology platforms and data analytics. Be sure to mention any relevant tools or systems you’ve worked with, and how you’ve used them to improve operational efficiency or client satisfaction.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at SEKO Logistics
✨Know Your Tech Inside Out
Make sure you’re well-versed in the logistics technology platforms mentioned in the job description, like CargoWise. Brush up on your knowledge of workflow automation and data integration, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership experience, especially in cross-functional teams. Be ready to discuss how you've fostered collaboration and driven operational improvements in previous roles.
✨Understand Client Needs
Be prepared to talk about how you’ve successfully delivered client projects on time and met their requirements. Highlight any metrics or client satisfaction scores that showcase your ability to enhance client experiences.
✨Data-Driven Decision Making
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you’ve used data analytics to inform decisions and improve processes in past positions.
