Ocean Product Support/Co-ordinator
Ocean Product Support/Co-ordinator

Ocean Product Support/Co-ordinator

Windsor Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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SEKO Logistics

At a Glance

  • Tasks: Support the Ocean Product Manager with daily activities and pricing inquiries.
  • Company: Join a dynamic team in the freight forwarding industry, focused on ocean products.
  • Benefits: Enjoy opportunities for growth, collaboration, and potential remote work options.
  • Other info: Additional languages are a plus, but not required.
  • Why this job: Be part of a fast-paced environment that values problem-solving and communication skills.
  • Qualifications: Experience in ocean freight preferred; proficiency in Excel is a must.

The predicted salary is between 36000 - 60000 Β£ per year.

Job Description

Job purpose

As Ocean Product Coordinator, you will support our Ocean Product Manager, and the wider business, engaging in day-to-day activities.

Key duties and responsibilities

  • Engage directly with carriers, gathering up-to-date pricing, tariffs and allocation agreements.
  • Provide support with pricing and service inquiries for FCL and LCL Ocean Freight from internal stakeholders.
  • Maintain and share ocean freight tariffs and product tools with internal stakeholders.
  • Manage weekly allocation agreements both internally and directly with the carriers.
  • Maintain a customer forecasting system, to assist with creating allocation strategy.
  • Support allocation strategies with a view on overall customer priority and margin for the business.
  • Support pricing for sales and the Tender Team.
  • Be the point of contact for queries raised and look to resolve with the carriers.
  • Distribute pricing updates & market intel to the UK network.
  • Assist Ocean Product Manager with regular internal / external reporting.

Qualifications and key skills

  • Ocean freight and freight forwarding industry experience preferred
  • Proficiency in Microsoft Excel
  • Knowledge of LCL and FCL pricing advantageous
  • Understanding of key trade lanes an advantage but not a prerequisite
  • Highly organised
  • Problem solving
  • Excellent communication skills, able to build partnerships across multiple offices and regions
  • Additional languages welcome but not essential
  • Excellent communication skills

Ocean Product Support/Co-ordinator employer: SEKO Logistics

As an Ocean Product Support/Co-ordinator, you will thrive in a dynamic and collaborative work environment that values innovation and teamwork. Our company offers competitive benefits, a strong focus on employee development, and opportunities for growth within the freight forwarding industry. Located in a vibrant area, we foster a culture of inclusivity and support, ensuring that every team member feels valued and empowered to contribute to our success.
SEKO Logistics

Contact Detail:

SEKO Logistics Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Ocean Product Support/Co-ordinator

✨Tip Number 1

Familiarise yourself with the ocean freight industry, especially FCL and LCL pricing. Understanding these concepts will help you engage more effectively with carriers and internal stakeholders during discussions.

✨Tip Number 2

Brush up on your Microsoft Excel skills, as this role requires proficiency in managing data. Consider taking a quick online course or tutorial to enhance your abilities, particularly in functions that can help with pricing and forecasting.

✨Tip Number 3

Network with professionals in the ocean freight sector. Attend industry events or join relevant online forums to build connections that could provide insights and potentially lead to referrals for the position.

✨Tip Number 4

Prepare to demonstrate your problem-solving skills in interviews. Think of specific examples from your past experiences where you've successfully resolved issues, as this will show your capability to handle the challenges of the role.

We think you need these skills to ace Ocean Product Support/Co-ordinator

Ocean Freight Knowledge
Freight Forwarding Experience
Proficiency in Microsoft Excel
Understanding of LCL and FCL Pricing
Knowledge of Key Trade Lanes
Strong Organisational Skills
Problem-Solving Skills
Excellent Communication Skills
Ability to Build Partnerships
Customer Forecasting
Pricing Strategy Support
Market Intelligence Distribution
Internal and External Reporting
Attention to Detail

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in ocean freight and freight forwarding. Emphasise your proficiency in Microsoft Excel and any knowledge of LCL and FCL pricing, as these are key skills for the role.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Ocean Product Coordinator position. Mention specific examples of how your previous experience aligns with the responsibilities outlined in the job description, such as managing pricing inquiries or supporting allocation strategies.

Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that demonstrate your ability to build partnerships and resolve queries effectively. This could include experiences from previous jobs or projects.

Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is important for the role.

How to prepare for a job interview at SEKO Logistics

✨Show Your Industry Knowledge

Make sure to brush up on your knowledge of the ocean freight and freight forwarding industry. Be prepared to discuss key trade lanes and pricing strategies, as this will demonstrate your understanding of the role and its requirements.

✨Excel Skills Are Key

Since proficiency in Microsoft Excel is crucial for this position, be ready to showcase your skills. You might be asked about how you would use Excel to manage data or create reports, so think of examples from your past experience.

✨Highlight Your Problem-Solving Abilities

The role requires excellent problem-solving skills, so prepare to discuss specific instances where you've successfully resolved issues in a previous job. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Emphasise Communication Skills

As you'll be engaging with various stakeholders, strong communication skills are essential. Be ready to provide examples of how you've built partnerships across different teams or regions, and how you handle queries effectively.

Ocean Product Support/Co-ordinator
SEKO Logistics
Location: Windsor
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