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- Tasks: Coordinate customs clearances and arrange smooth transportation of goods across Europe.
- Company: Join a dynamic multi-modal operations team focused on customer service excellence.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of a fast-paced environment where your contributions directly impact operations.
- Qualifications: Customs knowledge required; import/export experience is a plus.
- Other info: Great opportunity to develop skills in freight forwarding and operations.
The predicted salary is between 36000 - 60000 £ per year.
Customs & Operations Coordinator working within a multi-modal Operations team, transacting and arranging the smooth transportation of goods whilst providing the highest level of customer service.
Tasks and Responsibilities
- Handling customs clearances within the brokerage team daily import and export trailers
- Planning and arranging freight for all controlled business across Europe, on dedicated and groupage services
- Invoicing files out to clients as per the billing sheets
- Monitoring and analysis of SEKO HMRC systems to ensure compliance and improve service levels
- Checking of invoices and back-up in files
- Sending of invoices and back-up to clients
- Obtaining supplier invoices and accruing in jobs
- Resolving client queries effectively and efficiently
- Operational Support for all transport modes
- Monitoring and reporting KPI’s
- Resolving internal queries and adapting new processes
- Run outstanding report of jobs left to be billed weekly
- Complete billing and invoicing within 7 days of shipment delivering
- Complete all month end billing by deadline each month
Skills
- Ability to prioritize & multitask; willingness to delegate
- Ability to work independently as well as in a team setting
- Good knowledge of Excel
- General MS Office application knowledge
- Proven analytical & problem solving skills
Qualifications and Experience
- Customs knowledge is required, import and export is desirable
- Ability to use ASM Sequoia is required, Cargowise experience is desirable
- General freight forwarding knowledge is desirable but can be developed on the job
Customs and Operations Coordinator in Northampton employer: SEKO Logistics
Contact Detail:
SEKO Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs and Operations Coordinator in Northampton
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the customs and operations team. You never know who might put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to customs and operations. Think about how your skills in problem-solving and customer service can shine through. We want you to be ready to impress!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Customs and Operations Coordinator in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs and Operations Coordinator role. Highlight your customs knowledge and any relevant experience in import/export processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our multi-modal Operations team. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to showcase your analytical and problem-solving skills in your application. Mention any experience with Excel or other MS Office applications, as these are key to the role. We’re all about efficiency and compliance!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at SEKO Logistics
✨Know Your Customs Inside Out
Make sure you brush up on your customs knowledge before the interview. Understand the key processes involved in import and export, as well as any relevant regulations. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've resolved client queries or improved service levels. Think of situations where you had to analyse data or adapt processes. This will highlight your analytical skills and solution-oriented mindset, which are crucial for this position.
✨Demonstrate Your Customer Focus
Since customer service is a top priority, come ready with examples of how you've provided excellent service in past roles. Talk about how you’ve handled difficult situations or gone the extra mile for clients. This will help convey that you understand the importance of customer satisfaction in operations.
✨Familiarise Yourself with Relevant Software
If you have experience with ASM Sequoia or Cargowise, be sure to mention it. If not, do a bit of research on these systems and be ready to discuss how you can quickly learn new software. Showing that you're tech-savvy and adaptable will give you an edge in the interview.
