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For Companies At a Glance
- Tasks: Manage key accounts and drive long-term business success with tailored solutions.
- Company: Dynamic company in Manchester focused on strategic growth and client relationships.
- Benefits: Bonus scheme, pension contributions, private healthcare, and generous annual leave.
- Why this job: Join a diverse team and make a real impact on client success and satisfaction.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Inclusive workplace with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Global Account Manager to join our team in Manchester.
About the role
The purpose of this role is to strategically manage and grow relationships with key accounts to ensure long-term business retention and profitability. Acting as the primary liaison between SEKO and its most valuable clients, the Key Account Manager is responsible for delivering tailored solutions that meet customer expectations while driving commercial success.
Key Responsibilities include:
- Review monthly buy rates and update tariffs with target profit margins.
- Review achieved profit margin on a monthly basis and adjust tariff to achieve/exceed profit target.
- Liaise with Operations Dept to manage costs in order to maximise profit.
- Identify customer expectations and financial objectives.
- Agree joint business plans to deliver customer expectations/joint financial objectives.
- Understand customers' organisational structure and match SEKO contacts appropriately and establish customer support team.
- Manage joint improvement/development projects.
- Facilitate joint planning forums; define project plans and action points.
- Continually look for new ways to add value; analyse costs and processes.
- Update Standard Operating Procedures and communicate changes as appropriate.
- Benchmark customer-related industries for best practice.
- Maintain day-to-day visibility of operational issues/systems support.
Qualifications and Experience:
- Demonstrated experience in strategic account management or a related field.
- Experience in project management, including successful project delivery.
- Intermediate to advanced Excel skills for data analysis and reporting.
Key skills required:
- Strong Communication Skills
- Team Leadership Ability
- Business/Commercial Acumen
- Relationship Management Ability
- Strategic Vision and Planning Skills
- Problem-Solving
- Cultural Empathy
- Selling Skills
- Self-Motivation
- Project Management
Benefits:
- Bonus scheme
- Pension scheme (5% employee, 3% employer contributions)
- Generous referral scheme
- Death in service (4x salary)
- Private healthcare after 6 months service
- 25 days annual leave + bank holidays with an extra day after 5, 8, and 10 years’ service
- Employee assistance programme
- Retailer discounts
Equal Opportunity Statement
We are committed to building a diverse and inclusive workplace where everyone feels valued, respected and empowered to thrive. We welcome applications from people of all backgrounds, regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion and belief, sex or sexual orientation. As part of our commitment to fair and unbiased hiring, we operate a blind recruitment process. This means hiring managers do not have access to any personal or protected characteristic information during the initial stage of selection.
Global Account Manager employer: SEKO Logistics
Contact Detail:
SEKO Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at SEKO. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews like a pro! Research SEKO’s values and recent projects. Think about how your experience aligns with their needs, especially in strategic account management. Practise answering common interview questions and have some questions ready to show your interest.
✨Tip Number 3
Showcase your skills! If you’ve got experience in project management or data analysis, make sure to highlight that during conversations. Use specific examples of how you’ve added value in previous roles to demonstrate your potential impact at SEKO.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team. Let’s get you on board!
We think you need these skills to ace Global Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Account Manager role. Highlight your experience in strategic account management and project delivery, as these are key to what we’re looking for.
Showcase Your Skills: Don’t forget to emphasise your strong communication skills and business acumen. We want to see how you’ve successfully managed relationships and driven commercial success in your previous roles.
Be Specific with Examples: When detailing your experience, use specific examples that demonstrate your problem-solving abilities and strategic vision. This will help us understand how you can add value to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SEKO Logistics
✨Know Your Accounts
Before the interview, dive deep into the key accounts you’ll be managing. Understand their business models, challenges, and how SEKO can add value. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Strategic Thinking
Be prepared to discuss how you've successfully managed accounts in the past. Use specific examples that highlight your strategic vision and planning skills. This will demonstrate your ability to align with the company's goals and drive profitability.
✨Excel at Excel
Since the role requires intermediate to advanced Excel skills, brush up on your data analysis and reporting abilities. Be ready to discuss how you've used Excel to track performance metrics or manage budgets in previous roles.
✨Emphasise Relationship Management
Highlight your experience in building and maintaining strong relationships with clients. Share stories that illustrate your communication skills and cultural empathy, as these are crucial for a Global Account Manager role.