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For Companies At a Glance
- Tasks: Manage key accounts and build strong relationships to drive business success.
- Company: Dynamic logistics company based in Manchester with a focus on innovation.
- Benefits: Bonus scheme, private healthcare, generous leave, and retailer discounts.
- Why this job: Join a diverse team and make a real impact on global client relationships.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Opportunities for career growth and a supportive work environment.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for a Global Account Manager to join our team in Manchester.
About the role
The purpose of this role is to strategically manage and grow relationships with key accounts to ensure long-term business retention and profitability. Acting as the primary liaison between SEKO and its most valuable clients, the Key Account Manager is responsible for delivering tailored solutions that meet customer expectations while driving commercial success.
Key Responsibilities include:
- Review monthly buy rates and update tariffs with target profit margins.
- Review achieved profit margin on a monthly basis and adjust tariff to achieve/exceed profit target.
- Liaise with Operations Dept to manage costs in order to maximise profit.
- Identify customer expectations and financial objectives.
- Agree joint business plans to deliver customer expectations/joint financial objectives.
- Understand customers' organisational structure and match SEKO contacts appropriately and establish customer support team.
- Manage joint improvement/development projects.
- Facilitate joint planning forums; define project plans and action points.
- Continually look for new ways to add value; analyse costs and processes.
- Update Standard Operating Procedures and communicate changes as appropriate.
- Benchmark customer-related industries for best practice.
- Maintain day-to-day visibility of operational issues/systems support.
Qualifications and Experience:
- Demonstrated experience in strategic account management or a related field.
- Experience in project management, including successful project delivery.
- Intermediate to advanced Excel skills for data analysis and reporting.
Key skills required:
- Strong Communication Skills
- Team Leadership Ability
- Business/Commercial Acumen
- Relationship Management Ability
- Strategic Vision and Planning Skills
- Problem-Solving
- Cultural Empathy
- Selling Skills
- Self-Motivation
- Project Management
Benefits:
- Bonus scheme
- Pension scheme (5% employee, 3% employer contributions)
- Generous referral scheme
- Death in service (4x salary)
- Private healthcare after 6 months service
- 25 days annual leave + bank holidays with an extra day after 5, 8, and 10 years’ service
- Employee assistance programme
- Retailer discounts
Equal Opportunity Statement
We are committed to building a diverse and inclusive workplace where everyone feels valued, respected and empowered to thrive. We welcome applications from people of all backgrounds, regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion and belief, sex or sexual orientation. As part of our commitment to fair and unbiased hiring, we operate a blind recruitment process. This means hiring managers do not have access to any personal or protected characteristic information during the initial stage of selection.
Global Account Manager employer: SEKO Logistics
Contact Detail:
SEKO Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Global Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its key accounts. We want you to be able to discuss how you can add value and meet customer expectations right off the bat!
✨Tip Number 3
Showcase your project management skills! Be ready to share examples of successful projects you've delivered. We love hearing about how you’ve managed costs and maximised profits in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals who can help us grow our relationships with key accounts.
We think you need these skills to ace Global Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Account Manager role. Highlight your experience in strategic account management and project delivery, as these are key to what we’re looking for.
Showcase Your Skills: Don’t forget to emphasise your strong communication skills and business acumen. We want to see how you’ve successfully managed relationships and driven commercial success in your previous roles.
Be Specific with Examples: When detailing your experience, use specific examples that demonstrate your problem-solving abilities and strategic vision. This will help us understand how you can add value to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SEKO Logistics
✨Know Your Accounts
Before the interview, dive deep into the key accounts you’ll be managing. Understand their business models, challenges, and how SEKO can add value. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully managed accounts in the past. Highlight your ability to create joint business plans and deliver tailored solutions. Use specific metrics to demonstrate your impact on profitability and customer satisfaction.
✨Excel at Excel
Since the role requires intermediate to advanced Excel skills, brush up on your data analysis and reporting abilities. Be ready to discuss how you've used Excel to track performance metrics or manage costs effectively in previous roles.
✨Communicate with Confidence
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses and ensure you convey your relationship management abilities effectively.