At a Glance
- Tasks: Support the Export Team by managing key accounts and ensuring smooth operations.
- Company: Join SEKO, a leader in logistics and supply chain management.
- Benefits: Enjoy a pension scheme, private healthcare, and 25 days annual leave.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Be part of a dynamic team driving growth and innovation in logistics.
- Qualifications: Customer service skills and knowledge of export procedures are essential.
The predicted salary is between 22950 - 28050 £ per year.
About Us
At SEKO, expert logistics and supply chain management is what we do. We deliver award-winning Ecommerce Solutions, Value-Added Freight Forwarding and specialist White Glove Services - empowering our clients with the tools to achieve remarkable growth across borders. To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who want to share in the future success of the business. We’re always looking for ambitious, dedicated, and problem-solving individuals to join us in providing game-changing solutions for our clients.
Job Purpose:
The purpose of this role is to actively support the continued growth and success of SEKO Logistics through a commitment to achieving our strategic goals. Meeting and exceeding client expectations and actively supporting the Operations Department with the smooth running of key accounts and client development through a committed approach to customer service, proactive communication and relationship building with all customers, suppliers, colleagues and overseas offices. Effective time management and commitment to looking for new opportunities for growth and development from our existing customer base. Teamwork is imperative and customer needs are paramount.
Key responsibilities:
- Proactively support all aspects of the Export Team by handling Key Accounts and the day-to-day requirements for clients
- Understand and comply with Standard Operating Procedures set out in line with customer requirements
- Customs Procedures - Assist the team in ensuring correct customs procedures are being used and followed
- Liaise with agents/suppliers as necessary
- Manage Air/Road/Sea Export operations from start to finish
- Adopt good Commercial awareness
- Timely and accurate invoicing and administrative tasks
- Clear, effective communication
Skills and qualifications:
- Specialised knowledge – operational freight forwarding
- Skills – customer service/customer facing service skills
- Abilities – computer literate, word, excel, outlook, well organised
- Knowledge of UK Multimodal Export and customs procedures
- Hands-on approach - positive attitude
- Ability to think on your feet
- Ability to prioritise workloads
- Good attention to detail
- Team Player
- Good Geographical knowledge
Details
Permanent 37.5 hours per week Monday – Friday, 9am – 17:30pm
Compensation and benefits:
- Pension scheme (5% employee, 3% employer contributions)
- Referral scheme up to £1000
- Death in service (4x salary)
- Private healthcare after 6 months service
- 25 days annual leave + bank holidays with an extra day after 5, 8, and 10 years’ and 20 years' service
- Employee assistance programme
- Retailer discounts and many more!
EU Export Operator – Manchester employer: SEKO Logistics
SEKO Logistics is an exceptional employer, offering a dynamic work environment at the prestigious Farnborough Airport. With a strong focus on employee growth and development, we provide comprehensive training and support to ensure our team members thrive in their roles. Our commitment to safety, teamwork, and operational excellence makes SEKO Logistics a rewarding place to build a meaningful career in the logistics industry.
