Branch Operations Director

Branch Operations Director

Milton Keynes Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and optimise branch operations, ensuring efficiency and strategic growth.
  • Company: Join a dynamic logistics company focused on innovation and customer satisfaction.
  • Benefits: Enjoy competitive pay, professional development opportunities, and a collaborative work environment.
  • Why this job: Make a real impact by driving improvements and leading a passionate team.
  • Qualifications: Five years in logistics management with strong communication and problem-solving skills required.
  • Other info: Ideal for those who thrive under pressure and love teamwork.

The predicted salary is between 43200 - 72000 £ per year.

Job Purpose: Provide clear leadership and strategic decision making. Oversee Branch operational efficiency, financial performance and strategic growth.

Key duties and responsibilities:

  • Support and contribute to strategic initiatives that drive the Branch and company-wide improvements.
  • Work with the Operations Manager when managing daily operations across the team, ensuring smooth and efficient workflows.
  • Be the key point of contact for the Operations Manager and other department/branch heads and assist in troubleshooting and problem solving through to fruition.
  • Plan, prepare month-end reports and monitor annual budget month-on-month with the Group Operations Director UK&I.
  • Maintain standards of Health and Safety, hygiene and security in the work environment.
  • Monitor productivity, KPI’s and analyse performance.
  • Develop strategies and objectives to maximise customer service, productivity, growth, planning and cost control for the Branch.
  • Oversee Profit & Loss (P&L) responsibilities, maintaining existing revenue streams and identifying new opportunities for growth.
  • Build and maintain strong relationships with customers and third-party suppliers to support seamless operations.
  • Lead team performance management, including conducting Performance Development Plans (PDPs).
  • Conduct regular departmental meetings and performance reviews to drive continuous improvement.

Key Skills:

  • Performance Management
  • Project Management
  • Coaching
  • Supervision
  • Quality Management
  • Results Driven
  • Developing & Managing Budgets
  • Developing Standards
  • Foster Teamwork
  • Handles Pressure
  • Giving Feedback
  • Team Player

Ideal Candidate will have:

  • Ability to lead a small but dynamic team
  • Wide experience in multi-modal freight forwarding business
  • Top communication, organizational & planning skills
  • Teamwork, good interpersonal skills
  • Flexibility and ability to adapt to changing circumstances
  • Problem-solving ability, particularly when working under pressure
  • Accuracy and attention to detail
  • Professional qualifications in Logistics or Supply Chain Management
  • At least five years’ experience of successfully managing a team of reports in a multi-functional logistics-based operation
  • Can do attitude with a think out of the box approach to solution design
  • IT literate in MS Word, PowerPoint, Excel and data manipulations including V lookup and pivot tables
  • Direct knowledge and experience with CargoWise
  • Well organized, methodical strong communicator at every level
  • Employ leadership to situations - works productively with others across the business

Branch Operations Director employer: SEKO Logistics

As a Branch Operations Director, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training programmes and opportunities for career advancement. Located in a vibrant area, we provide competitive benefits and a commitment to maintaining high standards of health and safety, ensuring a rewarding and fulfilling workplace experience.
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Contact Detail:

SEKO Logistics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Operations Director

✨Tip Number 1

Familiarise yourself with the latest trends in logistics and supply chain management. This will not only help you understand the industry better but also allow you to speak confidently about how you can contribute to our strategic initiatives during interviews.

✨Tip Number 2

Network with professionals in the freight forwarding sector. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals that could help you land the Branch Operations Director role.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed teams and improved operational efficiency in your previous roles. Highlighting your problem-solving skills and ability to work under pressure will resonate well with us.

✨Tip Number 4

Showcase your familiarity with CargoWise and other relevant software during discussions. Being able to demonstrate your IT literacy and data manipulation skills will set you apart as a candidate who can hit the ground running.

We think you need these skills to ace Branch Operations Director

Leadership Skills
Strategic Decision Making
Operational Efficiency
Financial Performance Management
Performance Management
Project Management
Coaching and Supervision
Quality Management
Results Driven
Budget Development and Management
Health and Safety Standards
Customer Service Maximisation
KPI Monitoring and Analysis
Interpersonal Skills
Problem-Solving Skills
Flexibility and Adaptability
Attention to Detail
IT Literacy (MS Word, PowerPoint, Excel)
Data Manipulation (VLOOKUP, Pivot Tables)
Direct Knowledge of CargoWise

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in logistics and supply chain. Emphasise your leadership skills and any specific achievements related to performance management and financial oversight.

Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the key responsibilities of the Branch Operations Director role. Mention your experience in managing teams, improving operational efficiency, and your ability to develop strategies for growth.

Highlight Key Skills: Clearly outline your key skills that match the job description, such as project management, problem-solving, and communication. Use specific examples to demonstrate how you've successfully applied these skills in previous roles.

Showcase Relevant Qualifications: If you have professional qualifications in Logistics or Supply Chain Management, make sure to mention them prominently. Also, include any relevant IT skills, especially your proficiency with CargoWise and data manipulation tools like Excel.

How to prepare for a job interview at SEKO Logistics

✨Demonstrate Leadership Skills

As a Branch Operations Director, showcasing your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on strategic decision-making and problem-solving under pressure.

✨Highlight Financial Acumen

Be ready to discuss your experience with Profit & Loss responsibilities and budget management. Bring specific examples of how you've maximised revenue streams and identified growth opportunities in previous roles.

✨Showcase Communication Skills

Effective communication is key for this role. Prepare to explain how you've built strong relationships with customers and suppliers, and how you’ve facilitated teamwork across departments to achieve operational efficiency.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to adapt to changing circumstances or handle pressure, and be ready to discuss the outcomes and lessons learned.

Branch Operations Director
SEKO Logistics
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