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- Tasks: Support and improve global order management processes while collaborating with international teams.
- Company: Join a Fortune 100 company with a legacy of excellence and global impact.
- Benefits: Competitive pay, holiday, pension contributions, and flexible working hours.
- Why this job: Be at the forefront of digital transformation and tackle exciting challenges daily.
- Qualifications: Bachelor's degree and experience with SAP, Salesforce, and order management.
- Other info: Great opportunity for career growth in a dynamic, supportive environment.
The predicted salary is between 13 - 16 £ per hour.
12 Month Contract: With potential to extend for the right person
37.5 Weekly Hours: Monday - Friday 08:00-17:00 (Some Flexibility Offered)
Pay is between £17.65ph - £26.20ph PAYE (DOE) plus holiday and pension contribution, OR Umbrella hourly rates between £24.20ph - £26.20ph
Whether it is delivering groundbreaking solutions, driving digital innovation, or building a career that truly matters, this role puts you at the centre of global impact. You will be working on projects that shape industries, collaborate with international teams, and be part of a transformation that is radicalising and redefining how business gets done. If you are ready for a role where every day brings new challenges and opportunities to grow, this is it!
As a Business Support Analyst, you will be the pinnacle expert for managing and improving global order management processes. You will support critical systems like SAP and Salesforce, troubleshoot complex issues, and work closely with international teams to streamline workflows and deliver digital transformation projects. From coordinating system updates to resolving invoicing queries, this role is all about problem-solving, collaboration, and driving efficiency across a global network.
Your Day-to-Day:
- Support and improve machine order management processes as they transition to modern digital platforms
- Coordinate global work requests, translating business requirements into functional IT specifications
- Provide advanced system support for SAP and other order management tools
- Participate in testing phases (blueprinting, UAT, Go Live, Hypercare) for new technology projects
- Manage inter-company invoicing adjustments and resolve invoice-related queries
- Create and maintain system documentation and local business support processes
- Train users on new digital platforms and tools across the organization
- Collaborate with global teams to deliver continuous improvement initiatives
What you need:
- Bachelor's degree in business, Supply Chain, IT, Engineering, or Marketing
- Previous experience with orders and invoicing
- Hands-on experience with SAP and Salesforce (Orders 360/MSF preferred)
- Strong analytical skills and ability to troubleshoot system issues
- Excellent communication skills to work with global partners
- Proactive approach to workload management and problem-solving
Desirable: Power BI experience, Lean project participation, and 1+ year project management experience
To apply, please submit a copy of your up-to-date CV indicating your relevant experience. Applicants must have an existing right to work in the UK, and evidence of eligibility will be required. Suitable candidates will be contacted.
The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be provided in a key information document (KID) supplied to registered candidates.
Business Support Analyst employer: Seismic Recruitment
Contact Detail:
Seismic Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Analyst
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and don’t be shy about asking for informational interviews. The more people you know, the better your chances of landing that Business Support Analyst role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with SAP, Salesforce, and any projects you've worked on. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or using online resources. Focus on common questions related to order management processes and problem-solving scenarios to boost your confidence.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Business Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Analyst role. Highlight your experience with SAP and Salesforce, and don’t forget to showcase your analytical skills and problem-solving abilities. We want to see how you can bring value to our team!
Showcase Relevant Experience: When writing your application, focus on your previous experience with orders and invoicing. Use specific examples that demonstrate your hands-on experience and how you've successfully managed similar tasks in the past. This will help us see you as a strong candidate!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we’re looking for someone who can communicate effectively, so show us your best writing skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Seismic Recruitment
✨Know Your Systems
Make sure you brush up on your knowledge of SAP and Salesforce, as these are crucial for the role. Be prepared to discuss your hands-on experience with these systems and how you've used them to solve problems in the past.
✨Showcase Your Problem-Solving Skills
This role is all about troubleshooting and improving processes. Think of specific examples where you've identified issues and implemented solutions, especially in order management or invoicing. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Effectively
Since you'll be collaborating with global teams, strong communication skills are a must. Practice explaining complex concepts in simple terms, and be ready to demonstrate how you've successfully worked with diverse teams in previous roles.
✨Prepare for Technical Questions
Expect some technical questions related to order management processes and digital transformation. Review common challenges faced in these areas and think about how you would approach them. Being able to articulate your thought process will impress your interviewers.
