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- Tasks: Manage and enhance SAP service management solutions while collaborating with cross-functional teams.
- Company: Join Epson, a top global innovator committed to sustainability and teamwork.
- Benefits: Enjoy flexible benefits, hybrid working, and a minimum of 25 days holiday per year.
- Why this job: Make a real impact by delivering tailored SAP solutions in a dynamic environment.
- Qualifications: Extensive SAP configuration experience and strong project management skills required.
- Other info: Be part of a diverse team that values individuality and promotes innovation.
The predicted salary is between 36000 - 60000 £ per year.
Your mission: We’re seeking a Senior SAP Service Consultant to manage and enhance service management solutions. This niche role involves overseeing customer service and maintenance processes, integrating with service suppliers and warehouses for spare parts, and managing third-party service providers through EDI interactions. You’ll be responsible for design, configuration, and building of SAP applications, as well as developing custom solutions. Experience in implementing and managing third-party integrations is essential. You’ll work closely with our Senior SAP Consultant and technical team on SC-PM projects to deliver high-quality, tailored solutions.
What you will do:
- Consult on business process design, leveraging standard SAP while meeting business needs.
- Design, configure, and maintain complex SAP processes and develop functional specifications.
- Prototype new functionality and evaluate upgrades within your area of responsibility.
- Collaborate cross-functionally to ensure seamless integration and data consistency.
- Support testing: unit, integration, UAT, and regression; work with developers on enhancements.
- Manage small to medium projects and partner with the PMO on business-led initiatives.
- Review and validate design/configuration work from internal and external consultants.
- Mentor junior team members and maintain accurate documentation aligned with IT standards.
- Create and update user documentation and execute risk analysis and mitigation strategies.
What we ask for:
- Extensive hands-on SAP configuration in Customer Service (CS) and Plant Maintenance (PM).
- Strong business process knowledge and ability to advise on SAP best practices.
- Deep integration experience with SD, MM, LE, and FI modules.
- Expertise in repairs processing, service work orders, equipment master setup, and warranty tracking.
- Proficient in managing incoming/outgoing iDoc messages and EDI interactions.
- Solid understanding of complex, international matrix organizations.
- Proven project management and business analysis skills; capable of delivering multiple projects.
- Strong technical aptitude with excellent communication skills.
- Experienced in full lifecycle implementations, testing cycles, and issue resolution.
- Familiarity with Jira, Power BI, and advantageous experience with S/4HANA Customer Service.
What we offer:
You will have access to a wide range of flexible benefits including a strong contributory pension plan, private healthcare, life cover, gym membership, an Employee Assistance Programme, employee discounts on Epson and Seiko products, and more. Epson also promotes hybrid working, with a minimum of 25 days holiday per year. We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.
Our commitment to the environment: We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, contributes to society.
Our people: We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.
Our brand: Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years. Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.
If you require additional assistance for your application or wheelchair access to our facilities, please email recruitment@epson.eu. A member of our team will be happy to assist you.
Senior SAP Service Consultant in Watford employer: Seiko Epson Corporation
Contact Detail:
Seiko Epson Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior SAP Service Consultant in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the SAP world, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your SAP projects, configurations, and any custom solutions you've developed. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common SAP scenarios and best practices. Be ready to discuss how you've tackled challenges in previous roles, especially around service management and third-party integrations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Epson.
We think you need these skills to ace Senior SAP Service Consultant in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior SAP Service Consultant role. Highlight your experience with SAP configuration, especially in Customer Service and Plant Maintenance, and don’t forget to mention any relevant projects you've managed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your hands-on experience with third-party integrations and how you’ve successfully collaborated on complex projects.
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include specific examples of your experience with EDI interactions, iDoc messages, and any tools like Jira or Power BI that you’ve used in past roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Epson!
How to prepare for a job interview at Seiko Epson Corporation
✨Know Your SAP Inside Out
Make sure you brush up on your SAP configuration skills, especially in Customer Service and Plant Maintenance. Be ready to discuss specific projects where you've designed, configured, or maintained complex SAP processes, as this will show your hands-on experience.
✨Showcase Your Integration Experience
Prepare examples of how you've managed third-party integrations, particularly with SD, MM, LE, and FI modules. Highlight any challenges you faced and how you overcame them, as this demonstrates your problem-solving skills and technical aptitude.
✨Collaboration is Key
Since the role involves working closely with various teams, think of instances where you've successfully collaborated cross-functionally. Be ready to share how you ensured seamless integration and data consistency in past projects.
✨Be Ready to Mentor
As a Senior Consultant, you'll likely be mentoring junior team members. Prepare to discuss your mentoring style and any experiences you've had in guiding others, as this shows leadership potential and a commitment to team development.
