Business Development Executive

At Seiki Systems, we are all about progression and constantly challenging and developing ourselves as individuals, as a company, and ultimately as an industry. Our mission is to help manufacturing businesses unlock greater efficiency, agility, and profitability through intelligent software solutions. We believe technology should do more than automate processes—it should provide meaningful insight that enables better decisions and drives continuous improvement.

At Seiki, we are building a business centred around Manufacturing Intelligence. For our customers, this means providing the data, visibility, and insight they need to improve operational performance. For our team, it means continually seeking opportunities to learn, improve, and make better decisions every day.

Our solutions and services focus on enabling our customers to achieve commercial success. By helping manufacturers increase productivity, improve delivery performance, reduce waste, and maximise resource utilisation, we strengthen our position as a trusted strategic partner and create long-term value for both our customers and our business.

Our success is built on great people. We champion growth from within, encouraging individuals to challenge themselves, seize opportunities, and develop beyond what they thought possible. We invest heavily in our people because they are the future leaders of our business and industry.

Reporting to the Commercial & Operations Director, the Business Development Executive will play a key role in driving Seiki Systems' continued growth by identifying, developing, and closing new business opportunities whilst nurturing and expanding existing customer relationships. This role is suited to a highly motivated, commercially driven individual who thrives on building relationships, understanding customer challenges, and demonstrating how software solutions can deliver measurable business improvements.

You will engage with manufacturing businesses across the UK and internationally, helping them improve operational performance through Seiki's software solutions. You will work closely with Marketing, Customer Success, Professional Services, and Product teams to ensure customers receive an exceptional experience throughout their journey.

As Seiki continues its transition towards a modern SaaS business model and ambitious growth plans, the successful candidate will be expected to embrace innovation, leverage AI and modern sales tools, and contribute ideas that help accelerate business performance.

Job Responsibilities

• Account Growth & Customer Success (70%)
  • Develop existing customer accounts to identify opportunities for additional modules, services, and SaaS subscriptions.
  • Work closely with Customer Success and Professional Services teams to maximise customer value and retention.
  • Support strategic account planning activities to drive long-term customer growth.
• New Business Development (30%)
  • Generate and qualify new sales opportunities through prospecting, networking, marketing campaigns, referrals, and market research.
  • Build and maintain a healthy pipeline of opportunities to achieve and exceed revenue targets.
  • Conduct discovery meetings to understand customer objectives, challenges, and business requirements.
  • Present Seiki solutions through online demonstrations, webinars, and face-to-face meetings.
  • Develop compelling business cases and ROI propositions for prospective customers.
  • Manage the sales process from initial engagement through to contract signature.
• Consultative Selling
  • Engage customers using a consultative approach focused on understanding business outcomes.
  • Build trusted relationships with senior management, operational leaders, and key stakeholders.
  • Lead negotiations and manage complex decision-making processes.
  • Overcome objections effectively whilst maintaining a customer-first approach.
• Market & Industry Engagement
  • Maintain a strong understanding of manufacturing industry challenges, trends, and best practices.
  • Develop knowledge of competitor offerings and market positioning.
  • Represent Seiki Systems at exhibitions, industry events, conferences, and customer meetings.
  • Provide valuable market feedback to Product and Leadership teams.
• Sales Excellence
  • Maintain accurate pipeline, forecasting, and customer records within CRM.
  • Consistently achieve agreed sales activity levels and performance KPIs.
  • Produce accurate sales forecasts and pipeline reports.
  • Continuously improve sales skills, product knowledge, and industry expertise.
  • Utilise AI-enabled sales tools and modern sales methodologies to improve effectiveness and productivity.

Qualifications & Experience

• Essential
  • Minimum 7 to 10 years' experience in manufacturing technology sales.
  • Proven track record of achieving and exceeding sales targets.
  • Strong consultative selling and solution-selling experience.
  • Excellent presentation, negotiation, and communication skills.
  • Experience managing opportunities through a CRM platform.
  • Strong commercial awareness and business acumen.
  • Full UK driving licence and willingness to travel.
• Desirable
  • Experience selling ERP, MES, Scheduling, Manufacturing Intelligence, Production Planning, Shop Floor Data Collection, Business Intelligence, or similar software solutions.
  • Experience working with manufacturing organisations, particularly precision engineering, machining, fabrication, or industrial sectors.
  • Degree or relevant professional qualification.
  • Familiarity with SaaS business models and subscription-based revenue environments.

Personal Characteristics

• A genuine passion for helping customers improve their businesses.
• A proactive, resilient, and results-oriented mindset.
• A natural curiosity and desire to learn.
• Strong relationship-building and networking skills.
• Excellent listening and questioning abilities.
• Confidence engaging with stakeholders from shop floor level through to board level.
• A growth mindset and commitment to continuous improvement.
• High levels of professionalism, integrity, and accountability.
• Strong organisational skills with the ability to manage multiple priorities.
• A collaborative approach and willingness to support colleagues across the business.

What Success Looks Like

• Within your first 12 months, you will:
• Build a strong pipeline of qualified sales opportunities.
• Deliver consistent new business revenue growth.
• Develop trusted relationships with key customers and prospects.
• Become recognised as a knowledgeable advisor within the manufacturing sector.
• Contribute to Seiki's vision of becoming the leading Manufacturing Intelligence platform for precision manufacturers.
• Help drive the next phase of growth as Seiki expands its SaaS offering and market presence.

This position offers an exciting opportunity to join a growing software business with ambitious plans, where your contribution will directly influence the future success of both our customers and our company.