At a Glance
- Tasks: Provide admin support, manage insurance customers, and process policy renewals.
- Company: Join SEIB Insurance Brokers, part of Benefact Group, a charity-driven company.
- Benefits: 28 days leave, birthday off, pension scheme, and health benefits.
- Other info: Fantastic career growth opportunities in a collaborative culture.
- Why this job: Gain valuable skills while making a difference in a supportive team.
- Qualifications: Minimum Grade 4 (C) GCSEs in English and Maths; eager to learn.
The predicted salary is between 27351 - 33429 £ per year.
Salary: Circa £20,000.00
Working hours: 35 hours per week
Duration: Fixed Term Contract - up to 18 months
Location: South Ockendon
About The Role
SEIB Insurance Brokers, who are proudly part of Benefact Group, are looking for an Insurance Apprentice to join our South Ockendon office. As an Insurance Apprentice, you will provide exceptional administrative support to the team, delivering high levels of service to brokers and customers; whilst learning the job, building knowledge and skills to gain a Level 3 Certificate in Insurance, and preparing for going out into the workplace.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What You'll Be Doing
- Manage and support existing commercial insurance customers, providing a professional and efficient service.
- Process policy renewals, mid-term adjustments (MTAs), and associated documentation accurately and on time.
- Maintain accurate records, process payments in line with company procedures, and support credit control activities.
- Work within delegated authority levels, referring non-standard risks to insurers when required.
- Ensure all activities are completed in line with FCA regulations, company policies, and agreed performance objectives.
What you'll need to have
- Minimum Grade 4 (C) GCSEs in English and Mathematics.
- Eager to learn and develop new skills through workplace experience and apprenticeship training.
- Excellent communication and customer service skills, with the confidence to build strong relationships with clients, insurers, and colleagues.
- Highly organised with strong attention to detail and good IT skills.
- Professional, reliable, and committed, consistently demonstrating company values.
- Ability to work effectively as part of a team and provide excellent support to colleagues and customers.
What we offer
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
Hear from the hiring manager
"We are looking for a candidate who is eager to learn, develop new skills, and work collaboratively as part of a supportive team."
About Us
South Essex Insurance Brokers (SEIB) have provided specialist cover to suit a vast array of sectors for more than 60 years, from horse insurance to private hire insurance to funeral directors insurance and more. Our reputation is crafted from significant experience and expert knowledge. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Insurance Apprentice employer: SEIB Insurance Brokers
SEIB Insurance Brokers, part of the Benefact Group, is an exceptional employer located in South Ockendon, offering a collaborative and inclusive work culture that prioritises employee growth and development. With a commitment to making a positive impact through charitable giving, employees enjoy generous benefits including 28 days of annual leave, support for professional qualifications, and a strong focus on wellbeing. Join us to be part of a team that values ambition, kindness, and the opportunity to make a difference while building a rewarding career in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Apprentice
✨Get Savvy with Industry Events
Look out for local insurance industry events and workshops. These are fantastic places to meet professionals, learn about the latest trends, and even bag yourself some insider tips. Plus, getting face-to-face time with potential employers like SEIB Insurance Brokers can really give you an edge.
✨Engage with Professional Bodies
Join organisations like the Chartered Insurance Institute (CII). They often have resources for apprentices and can connect you with mentors in the insurance field. Making connections through these bodies could lead to great opportunities at companies like SEIB Insurance Brokers.
✨Utilise Your Network
Don’t underestimate the power of your university or local career services. They often have partnerships with companies looking for apprentices. Tap into their resources—attend career fairs and book in for mock interviews to make a strong impression.
✨Apply Directly on Our Website
When you're ready to take the plunge, head straight to our website to apply for the apprenticeship at SEIB Insurance Brokers. It’s often a great way to get noticed and shows you’re genuinely interested in being part of the team.
We think you need these skills to ace Insurance Apprentice
Some tips for your application 🫡
Show Your Passion for Insurance:In your cover letter, let your enthusiasm shine through! Explain why you want to dive into the insurance industry, and mention any relevant experiences, like coursework or part-time jobs. This is your chance to show how keen you are to learn and grow in the field, so don’t hold back!
Highlight Key Skills and Qualifications:Make sure to include any qualifications that are relevant to insurance, such as maths or business studies. Showcase skills like attention to detail and analytical thinking in your CV. These are golden in the insurance sector and will help you stand out as a promising candidate for an apprenticeship at SEIB Insurance Brokers.
Emphasise Your Learning Potential:As this is an apprenticeship, employers are keen to know your willingness to learn. Include specifics about how you adapt quickly and your previous learning experiences—be it tackling challenging subjects in school or taking part in relevant workshops. Let them know we’re ready to put our learning cap on!
Format Your CV for Clarity:Keep your CV concise and organised! Use bullet points to highlight your relevant experiences and ensure there's a clear structure. This will make it easy for the hiring team at SEIB Insurance Brokers to spot the important info. And remember, don’t forget to apply through our website for the best chance of getting noticed.
How to prepare for a job interview at SEIB Insurance Brokers
✨Get to Grips with Insurance Basics
Make sure you brush up on the fundamental concepts of insurance, like risk assessment and types of policies. Since you’re applying for an apprenticeship, showing genuine passion and knowledge of these basics can really set you apart, especially with questions around how you would handle scenarios in policy recommendations.
✨Know Your Numbers
Expect to get grilled on some basic calculations or case studies where you’ll need to evaluate risks and premiums. Practising these numerical skills will help, so perhaps look into common insurance scenarios and practice these calculations beforehand—confidence in your numbers can leave a solid impression!
✨Show Off Your People Skills
Insurance is all about relationships, so be ready to talk about times you've had to work in teams or communicate with clients. Think of examples from school projects or part-time jobs where you had to explain something complex clearly. This insight into your interpersonal skills can be crucial for an apprenticeship role at SEIB Insurance Brokers.
✨Be Ready for Scenario Questions
During the interview, you might face real-life scenarios to gauge your decision-making process. Take a moment to think through your answers, using the STAR method (Situation, Task, Action, Result) to structure your responses. This will clearly demonstrate your thought process and how you approach challenges in the insurance field!
