At a Glance
- Tasks: Lead and develop broking operations while driving sales and client service.
- Company: Join SEIB Insurance Brokers, part of the Benefact Group, in a dynamic environment.
- Benefits: Enjoy 28 days leave, birthday off, pension scheme, and health benefits.
- Other info: Be part of a charity-owned group with a strong giving ethos and career development opportunities.
- Why this job: Make a real impact in a supportive culture focused on growth and client satisfaction.
- Qualifications: Experience in sales, team leadership, and a Certificate in Insurance is a plus.
The predicted salary is between 75000 - 100000 € per year.
Salary: £75,000.00 - £100,000.00 (depending on experience)
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: South Ockendon
About The Role
SEIB Insurance Brokers, part of Benefact Group, are looking for a Head of Broking & Operations to join our South Ockendon office. As Head of Broking & Operations, you will lead the development of SEIB in South Ockendon through delivering client service, cultural and growth objectives, in support of the business strategy. You will drive sales and development of the business, bringing new ideas and initiatives with the client at the heart of everything you do.
What You’ll Be Doing
- Drive commercial growth and performance by leading sales initiatives, managing P&L targets, and delivering agreed KPIs across new and existing business.
- Lead, motivate and develop teams by providing clear direction, mentoring managers and fostering a strong sales, service and retention-focused culture.
- Champion client-centric delivery by ensuring systems, processes and people are aligned to provide excellent service and handle complex work effectively.
- Support strategic leadership by partnering with senior management and key stakeholders, contributing ideas.
- Promote company values and expertise by embedding culture across the business and maintaining strong technical and market knowledge to support referrals and product development.
What You’ll Need to Have
- Role-model our values and culture by consistently demonstrating a fun, supportive, professional, ambitious and partnership-driven approach.
- Inspire and lead with credibility by building trust, dependability and strong followership across a regulated, client-focused environment.
- Drive high performance and efficiency through creativity, clear focus on sales, service quality and continuous improvement.
- Communicate with impact by confidently presenting, networking, managing relationships and delivering an excellent client experience.
- Act with integrity and professionalism by proactively embracing challenges, understanding regulatory requirements and setting the standard for the management team.
What Makes You Stand Out
- Hold a Certificate in Insurance
What We Offer
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
Hear from the Hiring Manager
We are seeking a proactive individual with the ability to lead and manage teams effectively. The ideal candidate will have a strong understanding of P&L, along with experience in sales and business growth. They will demonstrate excellent commercial awareness, experience in delivering successful sales campaigns, and a clear understanding of how to attract and retain clients. A positive, "can-do" attitude is essential, along with a continuous focus on increasing business performance and driving efficiencies.
About Us
South Essex Insurance Brokers (SEIB) has provided specialist cover to suit a vast array of sectors for more than 60 years, from horse insurance to private hire insurance to funeral directors insurance and more. Our reputation is crafted from significant experience and expert knowledge.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We welcome applications from everyone. If you need any additional support during the recruitment process, please let us know.
Head of Broking & Operations employer: SEIB Insurance Brokers
SEIB Insurance Brokers, part of Benefact Group, is an exceptional employer located in South Ockendon, offering a vibrant work culture that prioritises client service and employee development. With a commitment to inclusivity and a strong focus on personal growth, employees benefit from generous leave policies, professional development support, and a unique ethos of giving back to the community. Join us to be part of a team that values ambition, creativity, and a client-centric approach while enjoying a rewarding career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Broking & Operations
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase your fit for the Head of Broking & Operations role and demonstrate that you’re not just looking for any job, but the right one.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with driving sales and managing teams. Use specific examples from your past roles to illustrate your achievements and how you can contribute to SEIB’s growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at SEIB. Let’s make it happen!
We think you need these skills to ace Head of Broking & Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Broking & Operations role. Highlight your leadership experience, sales achievements, and any relevant qualifications like the Certificate in Insurance.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for SEIB. Share specific examples of how you've driven commercial growth and led teams in the past, and don’t forget to show off your client-centric approach!
Showcase Your Values:We’re all about culture at SEIB, so make sure to demonstrate how you embody our values in your application. Whether it’s through your professional journey or personal anecdotes, let us see your fun, supportive, and ambitious side.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at SEIB!
How to prepare for a job interview at SEIB Insurance Brokers
✨Know Your Numbers
As a Head of Broking & Operations, you'll need to demonstrate a solid understanding of P&L and KPIs. Brush up on your financial metrics and be ready to discuss how you've driven commercial growth in previous roles. Specific examples will show you mean business!
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about how you can inspire and motivate teams. Prepare anecdotes that highlight your mentoring abilities and how you've fostered a sales-focused culture. Be ready to discuss how you build trust and credibility with your team.
✨Client-Centric Mindset
Since the client is at the heart of everything, come prepared with examples of how you've championed client-centric delivery in past positions. Discuss specific strategies you've implemented to enhance client experience and retention, as this will resonate well with the interviewers.
✨Embrace the Company Culture
Familiarise yourself with SEIB's values and culture. During the interview, reflect on how your personal values align with theirs. Share how you can contribute to their mission of being a supportive and ambitious organisation, and don’t forget to mention your enthusiasm for continuous improvement!
