Head of Private Banking & Wealth Management (UK) - SEI Investments (Europe) Ltd. in London

SEI Investments (SEI") is a leading global provider of asset management and investment technology solutions. The company's innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people-focused organisation that encourages and recognises employee development as being critical to providing excellent client service. An open, collaborative and detail-oriented environment underpins this business objective.
SEI Investments (Europe) Limited (SIEL") is a wholly-owned subsidiary of SEI that holds and delivers certain products, services and operational functions for some of SEI's global businesses. This includes asset management services to professional and retail clients via the Asset Management business unit as well as administration, processing and custodian services via the Wealth Management Platform. SEI provides custody services directly to retail clients introduced by these wealth managers. The SEI Institutional business unit within Asset Management provides investment management and advisory services to institutional asset owners.
Head of Private Banking & Wealth Management
We are seeking to hire a UK Head of Private Banking & Wealth Management (PB&WM). This segment provides a technology platform, investment processing, asset management and associated professional services to banking and wealth management firms.
This role is responsible for the strategy, execution and delivery of the PB & WM business and oversees the marketing, sales, client servicing and solution development of SIEL's PB&WM services.
What you will do:
• Achieve business targets, including annual revenue, profit and AUA goals
• Manage people, culture and financials
• Oversee the development of suitable products and services
• Ensure that services are delivered in accordance with agreed client expectations and regulations e.g. FCA Consumer Duty requirements
• Provide regular updates to SIEL CEO with matrix reporting to the global business head on how key deliverables are being achieved
• Ensure that management operates within the Board's risk appetite

• Drive business development and identify new business opportunities

A significant responsibility for this role will be managing PB & WM business delivered through SEI's wholly-owned UK subsidiary, SEI Investments Europe Ltd, or SIEL," a financial services firm regulated by the Financial Conduct Authority, or FCA." This role is identified as an FCA Senior Manager SMF18 - Other Overall Responsibility*" and subject to approval by FCA.
As a Senior Manager approved to perform a Senior Management Function (SMF), you will be required to adhere to FCA's Individual Conduct Rules and the Senior Manager Conduct Rules and will be accountable for the following overall responsibilities for and on behalf of SIEL:

• Producing and delivering SIEL's PB & WM business strategy, including the associated services and activities (regulated or otherwise).
• Production and/or distribution of marketing materials and communications associated with SIEL's PB & WM business line.
• Responsible for SIEL's PB & WM client relationship management, business development, client service and change delivery.

*Further detailed information regarding regulatory responsibilities can be found in the supporting Statement of Responsibilities for this role.
Oversight & Management

• Ensure efficient and effective functioning of relevant teams; and
• Work with the SIEL Chief Operating Officer and second line functions such as Compliance and Risk to develop and implement operational strategies, policies, and procedures to meet regulatory expectations and optimise productivity, quality, and customer satisfaction.
• Ensure the delivery of high quality, scalable and cost-effective solutions

Leadership and Development

• Lead and inspire a diverse team of high performing professionals, fostering a culture of accountability, collaboration, and innovation.
• Communicate vision and strategy in a way that creates clarity and inspires action.
• Maintain an environment in which every team member understands the firm's objectives and how they individually contribute to short and long term success.
• Set clear goals, provide guidance and mentorship, and promote a culture of collaboration and innovation.
• Work with the SIEL HR Director to foster professional development and ensure the team has the skills and resources necessary to meet relevant regulatory expectations and operational objectives.

Financial Management

• Develop and manage annual budget, financial forecasts, and cost control measures.
• Monitor financial performance, analyse variances, and implement actions to ensure profitability and sustainable growth.
• Review contracts, pricing models, and vendor agreements with Procurement and enterprise-wide stakeholders to optimise financial outcomes.

Regulatory Compliance:

• Ensure adherence to applicable regulatory requirements, maintaining the overall firm's reputation for integrity and compliance.

Risk Management & Control:
Responsible for collaborating with the SIEL Chief Risk Officer in the identification, assessment and control of risks and risk events. Your responsibilities include -

• Maintaining a strong understanding of applicable policies, procedures, risk appetites and tolerances.
• Assessing and considering current and potential risks when making or informing business decisions.
• The accurate and timely escalation and recording of incidents associated to relevant risks.
• Performing regular assessments of risks and controls.
• Ensuring all required Risk Management training is completed.

In addition to the above, promote robust risk management and culture across the unit, including but not limited to -

• Providing line management support.
• Ensuring timely and proportionate response to escalated risks, compliance matters, or other control related matters, raised by Risk, Compliance or Internal Audit.
• Promoting high social responsibility standards.
• Leading by example in the promotion of SEI's corporate culture.

Strategic Planning

• Identify growth opportunities, evaluate market trends, and develop strategies to capitalise on emerging opportunities in the industry. This will include consideration of growth opportunities outside of the UK across International market opportunities.
• Align execution plans with the strategies approved by the SIEL board and overall vision and objectives of PB & WM and enterprise goals.

Product Development

• Oversee the development of approved PB & WM products and services
• Ensure the delivery of PB & WM services and the associated customer custody services (in collaboration with SIEL's Head of CASS Operations and Chief Compliance Officer) are delivered in accordance with regulatory standards and agreed client expectations.

Business Development

• Identify and pursue new business opportunities to drive revenue growth across relevant jurisdictions. Foster strategic partnerships with customers. Lead negotiations and strategic alliances to expand market reach.
• Collaborate with SEI's other business units on developing enterprise wide sales agendas.
• Oversee the company sales and after sales activities and ensure that these activities and agendas align with the global strategies and positions of the overall PB & WM business.

Stakeholder Management

• Build and maintain strategic relationships with key stakeholders, including regulators, leadership teams, clients, vendors, and local partners, to support compliance, best customer outcomes and growth in the market.
• Represent the company at industry conferences, trade shows, and networking events to enhance the company's reputation and expand its network.
• Serve on SIEL's London Executive Committee and related committees and work collaboratively with the heads of the different units to develop and support SIEL's board-approved strategies, operating models and compliance objectives.
• Contribute to SEI's International strategy to develop and support International-wide sales strategy, and operating models and applicable regulatory expectations.

What we need from you:
Personal Competencies:

• Demonstrates an ongoing fitness and propriety to discharge responsibilities and meet relevant regulatory expectations. Has maintained competence, relevant qualifications and knowledge to meet relevant regulatory requirements and acceptable levels.
• Collaborative leader who thrives in a fast-paced, matrixed organisation while managing multiple and diverse responsibilities.
• Inspirational management style.
• Proven track-record of exceeding sales goals.
• Proven ability to develop and implement new business plans or change direction in a dynamic environment.
• Excellent judgment and decision-making skills; ability to analyse and respond to issues.
• Excellent verbal and written communication skills.
• Effective delivery management, organisational, analytical and problem resolution skills.
• Must be results oriented and have the ability to work independently and meet deadlines.
• Demonstrated ability as a self-starter and change agent with ability to prioritise and multitask.
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://careers.seic.com/global/en/our-values

Market Knowledge:

• Demonstrates the appropriate level of awareness and understanding of the market in which SEI operates both in the UK and Internationally.

Business Strategy & Business Model:

• Demonstrates the appropriate level of awareness and understanding of SEI's business strategy and business model appropriate to the proposed role.
• Has an appropriate level of understanding of the firm's business, its products, services, regulatory requirements and client base as well as key markets.
• Experience working in a multi-jurisdictional and cross-border sales environment.
• Experience of working within a matrix reporting environment.
• Ability to lead businesses and manage multi-disciplinary teams.

Financial Analysis & Control:

• Demonstrates the ability to understand and interpret the financial information specific to business area.

Governance Oversight & Controls:

• Strong understanding of corporate governance standards risk and regulatory requirements.
• Upholds high standards of integrity and probity, supporting the directors in instilling appropriate effectiveness, values and behaviours.

Regulatory Framework & Requirements:
• Demonstrates an understanding of and competency operating within the regulatory frameworks in which SEI operates.
Entrepreneurial Mindset:
• Demonstrates a passion for innovation and creating value and best possible outcomes for end customers as well as clients and shareholders.
What we would like from You:
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/
SEI's competitive advantage:
To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about.
We are a technology and asset management company delivering on our promise of building brave futures ( SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI.
SEI is an Equal Opportunity Employer and so much more...
After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit.
SEI Investments (Europe) Ltd ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).