Cash Operations Supervisor in London

SEI is seeking to hire a Cash Operations Supervisor to provide a high‐quality level of operational support for Cash, Funding and Fees processes across the UK and Guernsey businesses. This role entails leading and directing the Cash and Fees teams in UK Operations together with having oversight of an offshore team. Primarily you will be setting clear frameworks, controls, and expectations under which the team operates. This includes close collaboration with internal teams including Client Service, Client money and reconciliation, and all other operations teams to ensure consistent and timely application of end customer Monies within the SEI policy. This role requires effective issue escalation and ongoing enhancement of the operating model for both the on and offshore team. Communication with both internal and external clients will be a key element of this role.

What you will do:

• Direct the teams' daily activities in relation to cash, funding and Fee processing, ensuring adherence to all relevant SLAs and the Client Money rules.
• Supervise daily cash management of incoming receipts vs clients anticipated Credits (ACRs) to ensure pre‐advised funds are correctly applied to client accounts to enable trading & deal execution.
• Application of all incoming payments within relevant SLA and adhering to Client Money Rules.
• Act as first point of escalation for Analysts and Senior Analysts within the department.
• Review and sign off all daily Reconciliation, Nostro and Suspense accounts.
• Monitor client fees and production of MI reports for the Risk and Compliance teams.
• Act as oversight & query management for offshore Cash and Fee teams.
• Develop a deep understanding of the current compliance‐related rules that govern the Financial Services Industry including but not limited to Anti‐Money Laundering (AML) and Suspicious Activity Reporting.
• Own and maintain the Cash & Fees Operations risk register, ensuring risks, issues, and control gaps are accurately captured and progressed.
• Set, review, and enhance the Operations procedures, ensuring alignment to policy, regulatory change, and FCA CASS guidance.
• Produce and deliver management commentary and MI, highlighting trends, themes, and areas of emerging risk to senior stakeholders.
• Act as the primary point of escalation for the Cash and Fees team, including engagement with internal stakeholders and clients to resolve identified issues.

What we need from you:

• Demonstrated experience in Cash Management and Funding roles with exposure to Global AND Fund Custodians.
• Well‐developed analytical judgement and organisational capability, enabling effective oversight, prioritisation, and quality assurance of team output.
• Clear and effective communication skills, with the ability to engage confidently with internal stakeholders, senior management, and the CASS team.
• Capability to operate with appropriate autonomy, exercising judgement within defined frameworks and escalating matters as required.
• Proficiency in core Microsoft tools, including Excel, Word, and presentation materials, to support oversight, MI, and management reporting.

What we would like from you:

• Additional capability that will strengthen success in this role includes strong interpersonal skills, supported by experience delivering small‐scale initiatives or process improvements.
• This includes effectively managing internal stakeholders, coordinating across teams, and communicating progress, risks, and outcomes clearly and confidently.
• Well‐developed interpersonal capability, supporting effective leadership, constructive challenge, and collaboration across Operations and the Client Service teams.
• Experience contributing to or leading a cash processing team, including coordinating activity across teams and maintaining delivery focus.
• Ability to engage and influence internal stakeholders, ensuring clarity of expectations, progress visibility, and timely escalation of risks or issues.
• A proactive approach to identifying improvement opportunities, with the confidence to review existing frameworks and propose pragmatic enhancements.
• Commitment to continuous improvement, supporting the evolution of the Cash and Fees Operational processes in line with regulatory expectations.
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun.

SEI's competitive advantage:

To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well‐being, strong pension plan, tuition reimbursement, hybrid working environment, and a work‐life balance that enables you to relax, recharge and be there for the people you care about.

We are a technology and asset management company delivering on our promise of building brave futures (SM) —for our clients, our communities, and ourselves. Come build your brave future at SEI.

SEI is an Equal Opportunity Employer and so much more...

After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work‐life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit.

SEI Investments (Europe) Ltd ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).