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For Companies At a Glance
- Tasks: Provide top-notch service to patients and manage admissions efficiently.
- Company: Join SEHA, a leading healthcare provider in Abu Dhabi.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Diploma required; Arabic and English proficiency essential.
- Other info: Entry-level position with a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Patient Access Representative (Arabic) at SEHA – Abu Dhabi Health Services Co.
Responsibilities
- Providing quality service to all hospital customers
- Processing manual receipts for customers, when the billing system is not working
- Receiving patients who are transferred from clinics or emergency section
- Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
- Opening new files for patients, and making admission for them after updating his/her information in the system
- Filling inpatient claims
- Performing receptionist tasks, such as answering incoming telephone calls to the section
- Preparing bills for all inpatient patients
- Following up with patients who were admitted to the ward without health insurance
- Working as a cashier in the poly clinics, x-ray and emergency unit
- Participating in cross-functional teams and committees as appropriate
- Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients
Qualifications
- Diploma in relevant field
- 0 – 2 years of experience
- Proficiency in Arabic language
- Proficiency in English language
- MS Office and computer proficiency
Desired
- Bachelor\’s degree or equivalent in any relevant field
- Experience in a large healthcare facility
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Health Care Provider
Industries
- Hospitals and Health Care
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Patient Access Representative (Arabic) employer: SEHA - Abu Dhabi Health Services Co.
Contact Detail:
SEHA - Abu Dhabi Health Services Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Access Representative (Arabic)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the healthcare sector. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common interview questions your way. This will help you feel more confident and prepared when it’s your turn to shine in front of potential employers.
✨Tip Number 3
Show off your language skills! Since this role requires proficiency in Arabic and English, be sure to highlight your language abilities during interviews. It’s a big plus in the healthcare field!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Patient Access Representative (Arabic)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Access Representative role. Highlight any relevant experience, especially in customer service or healthcare, and don’t forget to showcase your language skills in Arabic and English!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in healthcare and how your skills align with the responsibilities listed in the job description. Keep it friendly and professional!
Showcase Your Tech Skills: Since the role requires proficiency in MS Office and computer systems, mention any relevant software you’ve used before. If you have experience with billing systems or patient management software, make sure to highlight that too!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter in no time!
How to prepare for a job interview at SEHA - Abu Dhabi Health Services Co.
✨Know Your Stuff
Make sure you understand the role of a Patient Access Representative. Familiarise yourself with the responsibilities listed in the job description, like processing receipts and handling patient files. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Brush Up on Your Language Skills
Since proficiency in Arabic and English is key for this role, practice speaking both languages. You might be asked to demonstrate your language skills during the interview, so be ready to switch between them smoothly while discussing relevant scenarios.
✨Showcase Your Customer Service Skills
This role involves providing quality service to hospital customers, so think of examples from your past experiences where you've excelled in customer service. Be prepared to discuss how you handled difficult situations or went above and beyond for a customer.
✨Familiarise Yourself with Healthcare Processes
Understanding the basics of patient admission and billing processes can set you apart. Research common practices in healthcare facilities, especially regarding patient access and registration. This knowledge will help you engage in meaningful conversations during the interview.
