At a Glance
- Tasks: Lead innovative service concepts and drive customer-focused solutions in a dynamic tech environment.
- Company: Everpure, a leading tech company revolutionising data storage.
- Benefits: Flexible time off, wellness resources, and exciting team events.
- Other info: Be part of a diverse team committed to continuous improvement and customer engagement.
- Why this job: Join a culture of innovation and make a real impact on enterprise growth.
- Qualifications: Experience in leading teams and strong background in enterprise technology.
The predicted salary is between 70000 - 90000 £ per year.
Senior Manager, Solution Innovation - Advanced Services
Location
London, United Kingdom; RTP, North Carolina; New York; Prague
Role Scope
- Global, Level M4
- About Everpure
Everpure is a leading technology company reshaping the data storage industry.
We focus on delivering innovative solutions that accelerate enterprise growth and customer transformation.
Role Overview
The Senior Manager of Solution Innovation leads the identification, validation, and maturation of new service concepts aligned with Everpure's Customer Experience Portfolio strategy.
The role builds and leads a high performing team of Practice Solution Architects, driving outcome based service innovation that accelerates enterprise growth and customer transformation.
Key Responsibilities
- Lead the Advanced Services Solution Innovation function, translating portfolio strategy into validated service concepts and customer focused technical solutions.
- Manage and develop a team of Practice Solution Architects aligned to key solution domains and business priorities.
- Drive service innovation through structured ideation, validation, customer pilots, and feedback driven refinement.
- Align solution innovation to Everpure strategy, CX Portfolio priorities, and customer demand signals.
- Partner with Sales, Field Solution Architects, and Delivery teams to support strategic opportunities requiring deep practice expertise.
- Provide practice level leadership and technical authority for complex customer engagements, helping shape service requirements and solution approaches.
- Define and measure innovation success through adoption, deal influence, customer outcomes, and revenue impact.
- Collaborate with Services Engineering and Delivery organizations to transition validated concepts into operationally supported offerings.
- Foster a culture of innovation, customer engagement, domain expertise, accountability, and continuous improvement.
Qualifications
- Experience leading teams within professional services, solution architecture, consulting, or innovation organizations.
- Strong background in enterprise technology, transformation programs, or strategic customer engagements.
- Experience validating new solutions or services through customer engagement, pilots, and real world feedback.
- Ability to operate across strategy and execution, translating business priorities into customer focused solutions.
- Strong stakeholder management skills across sales, portfolio, product, engineering, and delivery teams.
- Experience supporting complex enterprise opportunities through solution leadership and domain expertise.
- Commercial awareness including services growth, customer adoption, and business outcomes.
- Broad technical understanding across enterprise infrastructure, cloud, data, AI, and cyber resilience.
- Strong customer facing presence with the ability to engage senior stakeholders and influence direction.
- Bias toward action, innovation, and measurable outcomes.
- Success Looks Like
A strong pipeline of validated service concepts aligned to customer demand and enterprise priorities, successful customer pilots demonstrating measurable business value, increased influence on strategic opportunities, measurable adoption and revenue influence from newly introduced services, and a high performing Practice Solution Architects team recognized as trusted advisors.
Benefits
Flexible time off, wellness resources, and company sponsored team events. Additional perks and benefits are available.
Equal Opportunity Employer
Everpure is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Senior Manager of Innovation, Advanced Services - US/EMEA in Staines employer: Segment (Twilio)
Join a forward-thinking company in Glenrothes or Livingston as a Principal Hardware Engineer, where you will be empowered to lead innovative power electronics designs and mentor a talented team. With a strong commitment to employee growth, competitive salaries, and a flexible working environment, we offer a culture that values collaboration and technical excellence. Enjoy unique benefits such as enhanced family policies, generous holiday allowances, and opportunities for community engagement through paid volunteering days.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager of Innovation, Advanced Services - US/EMEA in Staines
✨Leverage Innovation Hubs
Tap into local innovation hubs and research centres. These places often host events and workshops where you can meet like-minded people and industry leaders. Plus, they might have job openings that aren't widely advertised, so keep your ears open!
✨Showcase Your Projects
Turn your past innovation projects into compelling stories. Create a portfolio showcasing your creativity and problem-solving skills. This can give hiring managers a real flavour of what you can bring to the table at companies like Segment (Twilio).
✨Connect at Industry Conferences
Make it a point to attend industry conferences and seminars focused on R&D and innovation management. These events are fantastic for networking and often have job boards or career fairs where you can connect directly with firms looking for talent.
✨Use Your University’s Resources
If you're fresh out of university, don't forget to tap into your institution's career services. They often have exclusive partnerships with companies seeking new talent in R&D, especially for full-time roles. It's a good shortcut to landing a gig at places like Segment (Twilio).
We think you need these skills to ace Senior Manager of Innovation, Advanced Services - US/EMEA in Staines
Some tips for your application 🫡
Showcase Your Creative Thinking:In innovation and R&D management, it's all about thinking outside the box. Make sure your CV highlights any projects or experiences that showcase your creative problem-solving skills. Use specific examples to illustrate how you've developed and implemented innovative ideas in previous roles.
Tailor Your Experience to R&D:When you're crafting your CV, focus on your experience in research and development. Highlight any relevant projects you've worked on, including methodologies used and results achieved. This will show us at Segment (Twilio) that you understand the R&D process and can contribute meaningfully to our projects.
Let Your Passion Shine in the Cover Letter:For a full-time role like this, your cover letter should reflect your genuine passion for innovation and development. Share your excitement about the opportunity to work at Segment (Twilio) and touch on how your goals align with our mission. This helps us see your motivation for wanting to join our team!
Quantify Your Achievements:Numbers speak volumes in R&D! Whenever possible, quantify your achievements in your CV. Whether it’s a percentage improvement in project outcomes, the budget size you’ve managed, or the number of successful products you've launched, these figures will help paint a clearer picture of your impact and capabilities.
How to prepare for a job interview at Segment (Twilio)
✨Show Off Your Innovative Thinking
In an Innovation R&D Management role at Segment (Twilio), they're going to want to see how you approach problem-solving. Be ready to discuss previous projects where you introduced a new idea or process. Highlight your ability to think outside the box and provide examples where your innovations drove significant results.
✨Familiarity with Tools and Technologies
Make sure you're clued up on the latest tools and technologies related to innovation management, such as project management software and data analysis platforms. Being able to discuss specific tools you’ve used or have experience with will show Segment (Twilio) that you’re ready to hit the ground running.
✨Demonstrate Collaboration Skills
Since this is a full-time gig, emphasising your teamwork skills will be essential. In innovation, collaboration often sparks the best ideas, so be ready to talk about how you've worked effectively within cross-functional teams in your past roles. Have concrete examples at the ready!
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions in your interview that reflect real challenges you might face in the role. £At Segment (Twilio), they might want to see how you handle tight deadlines or manage conflicting ideas within a team. Prepare some responses that demonstrate your critical thinking and decisiveness in high-pressure situations.
