At a Glance
- Tasks: Help customers find solutions and showcase products through engaging demos.
- Company: Join a forward-thinking tech company that values innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Other info: Dynamic role with a focus on learning and professional development.
- Why this job: Be at the forefront of tech, making a real difference for clients.
- Qualifications: Degree in a relevant field and 1-3 years of experience required.
The predicted salary is between 35000 - 45000 £ per year.
Job Description
The Solution Consultant is a hands‑on technical consultant who delivers and positions solutions while achieving quarterly and annual sales objectives for an assigned territory.
Responsibilities
- Assist Digital Sales teams in qualifying customer needs through discovery.
- Participate across the sales lifecycle to acquire new customers.
- Provide mentoring and training to peers, colleagues, and partners.
- Demonstrate the product, both standard and tailored to prospects and existing customers.
- Generate product demo scripts and scenarios and maintain demonstration environments.
- Scope and deliver Proof of Concept/Proof of Value engagements with prospects.
- Respond to Request for Information and Proposal documents.
- Stay current on product developments/releases to a level required for demo and POC/POV.
- Support marketing events – user conferences, trade shows, webinars, etc.
- Conduct competitive analysis and articulate differentiators.
- Understand business and technical problems addressed by the products, including key regulations, business drivers, evolving needs, and security.
- In conjunction with Sales and Professional Services, conduct transition briefing to communicate commitments and expectations in preparation for deployment.
- Act as the Service Now subject matter expert at executive briefings and marketing events.
Qualifications
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving.
- Relevant Bachelor's or Master’s degree with 1‑3 years of experience.
- Demonstrated ability to learn new technology.
- Ability to actively listen to customer requirements and provide a solution addressing the customer’s business issue.
- Eagerness and willingness to learn.
- Proactive approach to perform without being told what to do.
- Ability to prioritize tasks and be efficient to minimize wasted effort.
- Proven ability to live up to commitments while maintaining integrity and focus on details.
- Exceptional communication and presentation skills to include technical and business concepts.
- Equal Opportunity Employer
Service Now is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
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Solution Consultant employer: Segment (Twilio)
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