Proofpoint is looking for a Sr. Critical Situation Manager to lead high-severity customer incidents, act as the customer advocate, and coordinate across Customer Service, Professional Services, Product and Engineering.
You will drive resolutions, provide updates, and perform post-mortem analysis to improve processes, while participating in a 24x7 on-call rotation and maintaining strong communication with executives and teams.
#J-18808-LjbffrSenior Critical Incident & Escalation Lead employer: Segment (Twilio)
Join a forward-thinking company in Glenrothes or Livingston as a Principal Hardware Engineer, where you will be empowered to lead innovative power electronics designs and mentor a talented team. With a strong commitment to employee growth, competitive salaries, and a flexible working environment, we offer a culture that values collaboration and technical excellence. Enjoy unique benefits such as enhanced family policies, generous holiday allowances, and opportunities for community engagement through paid volunteering days.
