Private Clients Loss Adjuster - London and South East

• Private Clients Loss Adjuster – London and South East
• Job Location: London/South East
• Job Type: Permanent
• Remuneration: Competitive salary taking into account skills, experience and qualifications

We are excited to offer a rare opportunity for an ambitious Loss Adjuster to join our exclusive London Private Clients team.

This role is ideal for professionals with proven field experience, particularly those who have handled High Net Worth (HNW) claims.

Our HNW clients typically reside in luxury homes and own high-value contents and valuables, so the claims we manage are complex, nuanced, and varied.

You will be responsible for managing intricate claims, liaising with discerning clients, and maintaining the highest standards of professionalism and discretion.

Responsibilities

• Managing intricate claims and liaising with discerning clients.
• Maintaining the highest standards of professionalism and discretion.
• Thinking critically, communicating effectively, and adapting quickly to changing circumstances.
• Supporting a collaborative team that values integrity, innovation, and continuous improvement.

Qualifications and Experience

• A full UK Driving Licence – essential for travel by car.
• Demonstrable experience of handling complex and major losses in excess of £100,000 on a chargeable time basis, or a keen desire to progress to this level.
• Dip CILA/ACILA status (or working towards this qualification).
• Excellent communication skills – speak with and write to policyholders, insurers, contractors, explain complex details clearly, and negotiate fair settlements.
• Experience with high net worth claims and luxury homes is highly valued.
• Desired Skills (Helpful but not vital)
• Use of Apple software such as i Pads, or other tablets.
• What will be developed once working
• All Sedgwick specific training needed to thrive in the role.
• Remuneration & Benefits

Sedgwick offers

• Competitive salary based on skills, experience, and qualifications.
• Self Invested Personal Pension Scheme (SIPP).
• Incentive (bonus) scheme.
• Fully funded company vehicle or cash-in-lieu allowance.
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from office or home.
• Private healthcare plan (including pre‑existing conditions).
• Life assurance.
• Employee assistance programme for wellbeing.
• Group Income Protection.
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

Why Choose Us?

• Hourly chargeable rates – services are charged on an hourly basis.
• Collaborative Environment – support from an Adjusting Executive who collaborates on cases.
• Professional Development – commitment to achieving Chartered Institute of Loss Adjusters qualifications and progression within business.
• Legal & EEO Statement

At Sedgwick, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

They are not intended to constitute a comprehensive list of functions, duties, or local variances.

Sedgwick retains the discretion to add or to change the duties of the position at any time.

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