Integrated Product Support Engineer β€” Training & Docs in Malvern

Integrated Product Support Engineer β€” Training & Docs in Malvern

Malvern Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Segment (Twilio)

At a Glance

  • Tasks: Create engaging training materials and technical documentation for customers.
  • Company: Join Segment (Twilio), a leader in tech innovation.
  • Benefits: Competitive salary, flexible work options, and growth opportunities.
  • Other info: Collaborative team environment with a focus on continuous learning.
  • Why this job: Make a difference by empowering customers with essential knowledge.
  • Qualifications: Strong writing skills and a passion for technology.

The predicted salary is between 40000 - 50000 Β£ per year.

Segment (Twilio) in Malvern, Worcestershire, UK is seeking a Technical Writer to develop and deliver training materials and technical documentation for customers.

The role involves creating manuals, user guides, and supportive content, coordinating with programme management, engineering and other teams to ensure accuracy and compliance.

You will train customers using Power Point, maintain on‑the‑job materials, and contribute to IPS/Supportability documentation.

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Integrated Product Support Engineer β€” Training & Docs in Malvern employer: Segment (Twilio)

Join a forward-thinking company in Glenrothes or Livingston as a Principal Hardware Engineer, where you will be empowered to lead innovative power electronics designs and mentor a talented team. With a strong commitment to employee growth, competitive salaries, and a flexible working environment, we offer a culture that values collaboration and technical excellence. Enjoy unique benefits such as enhanced family policies, generous holiday allowances, and opportunities for community engagement through paid volunteering days.

Segment (Twilio)

Contact Details:

Segment (Twilio) Recruitment Team

We think you need these skills to ace Integrated Product Support Engineer β€” Training & Docs in Malvern

Technical Writing
Training Development
Manual Creation
User Guide Development
Content Coordination
Programme Management Collaboration
Engineering Collaboration