At a Glance
- Tasks: Create technical docs and training materials while building relationships with diverse customers.
- Company: Join a leading defence and aerospace company with a commitment to innovation.
- Benefits: Competitive salary, travel opportunities, and extensive training on cutting-edge technology.
- Other info: Opportunities for career growth and development in a supportive team.
- Why this job: Gain hands-on experience in a dynamic environment and make a real impact.
- Qualifications: Knowledge of technical documentation and training; experience in ISR systems is a plus.
The predicted salary is between 35000 - 45000 £ per year.
What You Will Do
- Develop and deliver technical documentation and training materials while establishing working relationships with a wide range of customers.
- Assist in the preparation of Technical Manuals to various formats, such as AESP or US Government Technical Manual.
- Actively collaborate with programme management, engineering, and other development areas.
- Conduct customer training using various media such as MS Power Point and carry out on‑job training.
- Carry out additional tasks as directed by the Integrated Support Manager.
- Assist in the preparation of IPS/Supportability documentation, commensurate with internal on‑the‑job training.
Location: Malvern, Worcestershire. The role will primarily be based in Malvern, with some travel within the UK and overseas travel required.
What You Will Learn
You will receive extensive training on the SCi‑Toolset and the hardware infrastructure that supports it, learn how complex, secure, multi‑server systems are built, tested, deployed, and sustained throughout their lifecycle, gain exposure to UK and international customer environments, and strengthen your communication and stakeholder management skills through regular engagement with internal teams and external customers.
Qualifications
- Good working knowledge of key areas related to technical documentation and training material production.
- Background in ISR exploitation systems is desirable.
- Experience developing, implementing and controlling training plans with conflicting requirements, ensuring activities are successfully progressed and delivered in line with defined targets and constraints.
- Ability to conduct Maintenance Task Analysis on ISR exploitation systems.
- Experience with MS Office products for production, control and amendment of supportability documentation and technical manuals.
- Ability to obtain and maintain the relevant UK security clearance required for the role (SC at a minimum).
- Preferred Qualifications
- Experience as a technical author.
- Formal training qualification in technical writing.
- Engineering experience.
- Experience with Red Hat Enterprise Linux.
- Experience working in defense, aerospace or another regulated, mission‑critical environment.
- Experience supporting customer‑facing systems and providing remote technical support.
- A full UK driving licence.
RTX adheres to the principles of equal employment.
All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
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Integrated Product Support Engineer in Malvern employer: Segment (Twilio)
Join a forward-thinking company in Glenrothes or Livingston as a Principal Hardware Engineer, where you will be empowered to lead innovative power electronics designs and mentor a talented team. With a strong commitment to employee growth, competitive salaries, and a flexible working environment, we offer a culture that values collaboration and technical excellence. Enjoy unique benefits such as enhanced family policies, generous holiday allowances, and opportunities for community engagement through paid volunteering days.
StudySmarter Expert Advice🤫
We think this is how you could land Integrated Product Support Engineer in Malvern
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Integrated Product Support Engineer role you’re after at Segment (Twilio).
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Segment (Twilio) a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Segment (Twilio).
✨Apply Through Company Websites
When you spot a role like Integrated Product Support Engineer at Segment (Twilio), apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Integrated Product Support Engineer in Malvern
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Integrated Product Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Segment (Twilio) a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Segment (Twilio) specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Segment (Twilio)
✨Brush Up on Core Engineering Principles
Before heading into the interview with Segment (Twilio), make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Segment (Twilio) want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
