Director, Global Brand Experience (Events) in London

Director, Global Brand Experience (Events) in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Segment (Twilio)

At a Glance

  • Tasks: Lead global brand experiences and manage a dynamic team across multiple regions.
  • Company: Join Snap, a leader in innovative technology and creative storytelling.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Fast-paced environment with exciting challenges and career advancement opportunities.
  • Why this job: Shape unforgettable brand experiences and make a real impact on a global scale.
  • Qualifications: Experience in brand marketing and strong leadership skills required.

The predicted salary is between 60000 - 80000 £ per year.

Responsibilities

Lead the vision, strategy, and roadmap for a portfolio of global brand experiences (B2B, consumer, partner, creator, and internal events) across EMEA and APAC, aligning them to company‑level and marketing priorities.

Own end‑to‑end delivery of flagship experiences — from strategy and brief, through creative development, production, on‑site execution, and post‑event measurement.

Manage, coach, and develop a team of brand experience leaders and producers across multiple markets, fostering an inclusive, high‑performance culture grounded in Snap’s values of being Kind, Smart, and Creative.

Partner closely with regional international leaders and cross‑functional partners (Marketing, Comms, Product, Sales, Partnerships, AR/Specs, and others) to ensure experiences are locally relevant, globally consistent, and tightly integrated with go‑to‑market plans.

Translate complex product and AR narratives into simple, emotionally resonant experiential stories that help audiences understand Snap’s brand, products, and value.

Establish and manage budgets, timelines, agencies, and vendors; ensure operational excellence, risk management, and high‑quality execution at scale.

Define success metrics and measurement approaches for experiences (e. g., awareness, familiarity, consideration, pipeline/revenue contribution, engagement), and use insights to continuously improve the portfolio.

Champion innovative use of creative technology, AR, and Spectacles within experiences; pilot new formats, platforms, and storytelling techniques that differentiate Snap in the market.

Contribute to broader GBX and Marketing leadership discussions, including org health, talent development, and long‑term capability building for the brand experience function.

  • Minimum Qualifications
  • Bachelor’s degree in Marketing, Communications, Business, Design, or a related field, or equivalent practical work experience in lieu of a degree.
  • Significant experience in experiential marketing, brand marketing, event marketing, or a closely related field at a technology, media, entertainment, or creative agency organization.
  • Substantial experience leading and managing teams, including managers and/or multi‑disciplinary project teams.
  • Substantial experience owning end‑to‑end strategy and execution for large‑scale brand experiences or event portfolios.
  • Experience leading programs that span 2 or more regions (e. g., Americas, EMEA, APAC) or multiple priority markets.
  • Ability to travel for events and key internal gatherings, including international travel, as business needs require.
  • Knowledge, Skills & Abilities
  • Deep expertise in experiential, brand, or event marketing — from strategy and creative development through production and on‑site execution.
  • Strong people leadership skills, including building and scaling teams, setting clear expectations, providing coaching and feedback, and fostering an inclusive, collaborative culture.
  • Exceptional cross‑functional leadership and influence skills; able to synthesize input across Marketing, Product, Sales, AR/Specs, and external partners and drive toward clear decisions.
  • Strategic thinker with strong creative judgment and storytelling skills; able to connect brand, product, and audience insights into compelling experience narratives.
  • Operationally excellent and highly organized; comfortable managing complex programs and budgets across multiple concurrent workstreams and regions.
  • Strong analytical and problem‑solving skills; able to define success metrics, interpret data and feedback, and translate insights into action.
  • Comfortable working in a fast‑paced, ambiguous environment with evolving priorities, while maintaining a high bar for craft and execution quality.
  • Preferred Qualifications
  • Experience in a global brand or experiential leadership role at a technology, social, entertainment, or lifestyle brand.
  • Experience leading experiences that feature AR, immersive technology, or hardware (e. g., AR lenses, Spectacles, interactive installations).
  • Track record of partnering closely with executive stakeholders and representing brand experience strategy in senior‑level forums.
  • Experience managing and optimizing multi‑million‑dollar experiential or marketing budgets.
  • Demonstrated success building repeatable experiential programs, frameworks, or toolkits that scale across regions and teams.
  • Fluency in additional languages beyond English and/or deep experience working with audiences in multiple cultural contexts.
  • Disability Accommodations

If you have a disability or special need that requires accommodation, please let us know and provide the necessary information.

Equal Opportunity Employment Statement

Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

EOE, including disability/vets.

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Director, Global Brand Experience (Events) in London employer: Segment (Twilio)

Join a forward-thinking company in Glenrothes or Livingston as a Principal Hardware Engineer, where you will be empowered to lead innovative power electronics designs and mentor a talented team. With a strong commitment to employee growth, competitive salaries, and a flexible working environment, we offer a culture that values collaboration and technical excellence. Enjoy unique benefits such as enhanced family policies, generous holiday allowances, and opportunities for community engagement through paid volunteering days.

Segment (Twilio)

Contact Details:

Segment (Twilio) Recruitment Team

We think you need these skills to ace Director, Global Brand Experience (Events) in London

Experiential Marketing
Brand Marketing
Event Marketing
Team Leadership
Cross-Functional Collaboration
Strategic Thinking
Creative Development