At a Glance
- Tasks: Shape the future of digital experiences and drive innovation in product design.
- Company: Join Segen, the UK's largest distributor of solar energy solutions.
- Benefits: Enjoy 25 days holiday, EV car scheme, and career development opportunities.
- Other info: Inclusive workplace celebrating diversity and empowering all employees.
- Why this job: Be part of a dynamic team transforming how we work and deliver value.
- Qualifications: Strong portfolio, user research experience, and strategic thinking skills.
The predicted salary is between 55000 - 65000 £ per year.
Join Segen for an opportunity to help change the world with every action you make. It’s fast paced, challenging, dynamic and incredibly rewarding, because changing the world isn’t easy!
Company Profile
Segen Ltd was formed in 2004 and is the UK’s largest Wholesale Distributor of Solar PV, Energy Storage Systems and EV-charging. With a growing European and international focus, Segen is now part of the Labora Group since 2021. Segen Group turnover is more than £300m and growing at over 50% per year so there has never been a better time to join the team. Our customer base consists of commercial and residential installation companies. Access to our unique online portal and design tool, plus our emphasis on product quality, consistency and availability sets us apart in the market. Segen is a fast-moving business that responds quickly to any market changes supported by its bespoke ERP system and database and team.
Why this role is exciting:
We're in the middle of a significant digital transformation. We're not only redesigning products and services. We're rethinking how we work, how we make decisions, and how modern product teams use technology to deliver better outcomes. This is an opportunity to help shape the future of our digital experience. While you'll initially join our eCommerce team, you'll have opportunities to influence initiatives across the wider business as we expand into new markets across Europe and South Africa. We're looking for someone who enjoys operating across the full product lifecycle. One week you might be uncovering new customer opportunities through research and discovery; the next you'll be improving complex user journeys through experimentation, A/B testing and iterative optimisation. You'll help define not only what we build, but how we build it.
What you’ll do:
- Shape Product Direction
- Partner with Product Managers to identify opportunities and define future product investments
- Help teams move from assumptions to evidence-based decisions
- Bring strategic thinking to complex business and customer problems
- Contribute to product vision, roadmap discussions, and long-term planning
- Champion Customer Centred Design
- Build strong connections with customers through interviews, observation, testing, and research
- Translate customer insights into opportunities, priorities, and product decisions
- Advocate for customer needs while balancing commercial objectives
- Explore New Opportunities
- Contribute to initiatives supporting growth in Europe, South Africa, and other future markets
- Explore new experiences, services, and business models that can create value for customers
- Drive Innovation & New Ways of Working
- Help define how AI and emerging technologies can improve both customer experiences and internal product development processes
- Experiment with new approaches to discovery, design, prototyping, and validation
- Bring fresh ideas and challenge existing assumptions
- Deliver Great Design
- Create thoughtful, intuitive user experiences grounded in customer insight
- Produce high-quality design work with strong attention to detail
- Collaborate closely with Product, Engineering, Commercial, and Operational teams to bring ideas to life
What we're looking for
- Must-haves
- Strong portfolio demonstrating both strategic thinking and hands-on delivery
- Experience leading discovery work and influencing product direction
- Deep curiosity about customer behaviour and motivations
- Experience planning or conducting user research
- Ability to connect customer needs with business outcomes
- Strong communication and stakeholder management skills
- Comfortable navigating ambiguity and shaping opportunities from loosely defined problems
- Bonus
- Experience working in ecommerce, marketplaces, SaaS, or B2B products
- Experience entering new markets or designing for international audiences
- Experience building research practices, frameworks, or communities
- Interest in AI-assisted product development and emerging technologies
- Interest in sustainability and renewable energy
Employee benefits
What we offer:
- 25 days holiday
- EV Car scheme
- Pension
- Life Assurance
- Discounted company products
- Cycle to Work Scheme
- Career Development
- Employee Assistance Scheme
- Staff events and surprises
At Segen, we are committed to fostering an inclusive and diverse workplace where every individual feels valued, respected, and empowered to bring their authentic selves to work. We believe that diversity drives innovation and creativity, and we actively seek to build on our already inclusive culture. We welcome applications from candidates of all backgrounds, race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability. We are dedicated to creating equal opportunities for all, and we encourage candidates from underrepresented groups to apply. Join us in shaping a workplace where diversity is celebrated, and everyone can thrive.
Digital Product Designer employer: Segen
Segen Ltd is an exceptional employer, offering a dynamic and fast-paced work environment in London that empowers employees to make a meaningful impact in the renewable energy sector. With a strong focus on employee growth, Segen provides numerous benefits including 25 days of holiday, a career development programme, and a commitment to diversity and inclusion, ensuring that every team member feels valued and supported. Join us to be part of a transformative digital journey while enjoying a collaborative culture that encourages innovation and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Designer
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Segen for a Digital Product Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Segen before they go live!
We think you need these skills to ace Digital Product Designer
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Digital Product Designer at Segen, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Segen does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Segen. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Segen.
How to prepare for a job interview at Segen
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Segen, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Segen might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Segen!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Segen is looking for.
