IT Helpdesk & Security Engineer (12-month FTC) - Creative Assembly (Horsham) - 5 days in-office

IT Helpdesk & Security Engineer (12-month FTC) - Creative Assembly (Horsham) - 5 days in-office

Full-Time 30000 - 40000 € / year (est.) No home office possible
SEGA Europe

At a Glance

  • Tasks: Provide IT support and enhance security measures for a leading gaming company.
  • Company: Join SEGA, a top interactive entertainment company known for creativity and quality.
  • Benefits: Competitive salary, fun work environment, and opportunities for growth.
  • Other info: Work on-site in a vibrant office with a collaborative culture.
  • Why this job: Be part of a dynamic team that supports innovative gaming projects.
  • Qualifications: Experience in IT support and a passion for gaming.

The predicted salary is between 30000 - 40000 € per year.

SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios spanning the UK and Bulgaria. Known for quality and creativity above all else, our studios include Sports Interactive, Two Point Studios, Hardlight and Creative Assembly.

At the heart of SEGA is our publishing team based in London, where we help the studios bring their creative vision to life. Here we have a hardworking bunch of people spanning Tech, Sales, Marketing, Finance, QA and more. Together, we drive the continued success and evolution of our Western business through living our company values of being product focused, embracing true partnerships and always having fun so that we can strive to come together as One SEGA.

Working Model: On-site (5-days a week)

Location: Albion Way, West Sussex, RH12 1JW

As an IT Helpdesk

IT Helpdesk & Security Engineer (12-month FTC) - Creative Assembly (Horsham) - 5 days in-office employer: SEGA Europe

At SEGA, we pride ourselves on being a leading interactive entertainment company that fosters a vibrant and inclusive work culture. Located in the picturesque town of Horsham, our team enjoys a collaborative environment where creativity thrives, alongside opportunities for professional growth and development. With a focus on quality and fun, we ensure our employees are engaged and motivated, making SEGA an exceptional place to build a rewarding career in the gaming industry.

SEGA Europe

Contact Detail:

SEGA Europe Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land IT Helpdesk & Security Engineer (12-month FTC) - Creative Assembly (Horsham) - 5 days in-office

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Creative Assembly on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching SEGA's values and recent projects. We want to show that we’re not just a good fit for the role, but also for the company culture!

✨Tip Number 3

Practice common IT Helpdesk scenarios. We should be ready to demonstrate our problem-solving skills and technical knowledge during the interview. Role-play with a friend if you can!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team!

We think you need these skills to ace IT Helpdesk & Security Engineer (12-month FTC) - Creative Assembly (Horsham) - 5 days in-office

IT Support
Helpdesk Experience
Technical Troubleshooting
Network Security
Customer Service Skills
Incident Management
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV:Make sure your CV is tailored to the IT Helpdesk & Security Engineer role. Highlight relevant experience and skills that match the job description, so we can see how you fit into our team.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with SEGA's values. Keep it engaging and personal!

Showcase Your Technical Skills:Don’t forget to mention any specific technical skills or certifications you have that are relevant to the position. We love seeing candidates who are proactive about their professional development!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at SEGA Europe

✨Know Your Tech Inside Out

Make sure you brush up on your technical knowledge related to IT helpdesk and security. Familiarise yourself with common troubleshooting techniques, security protocols, and the latest software tools that Creative Assembly might use. This will not only show your expertise but also your enthusiasm for the role.

✨Showcase Your Problem-Solving Skills

Prepare to discuss specific examples where you've successfully resolved IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical thinking and ability to handle pressure, which is crucial for an IT Helpdesk role.

✨Embrace the Company Culture

Research SEGA's values and culture before the interview. Be ready to explain how your personal values align with theirs, especially around being product-focused and fostering partnerships. Showing that you understand and appreciate their work environment can set you apart from other candidates.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing projects, or how they measure success in the IT department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.