At a Glance
- Tasks: Lead operations and manage key customer accounts in the arcade industry.
- Company: Join SEGA Amusements, a global leader in entertainment.
- Benefits: Flexible home-based work, competitive salary, and career growth opportunities.
- Other info: Hands-on leadership role with opportunities for travel across the UK.
- Why this job: Make an impact in a dynamic industry while leading a passionate team.
- Qualifications: Experience in operations management and customer service in the amusement sector.
The predicted salary is between 40000 - 50000 £ per year.
Operations Manager Home-Based (UK) | UK Travel Full-Time (40 Hours) | Ad Hoc Weekend Operational Cover About SEGA Amusements International SEGA Amusements International is a global leader in the arcade and amusement industry, supplying world-class amusement equipment and services to Family Entertainment Centres, holiday parks and leisure venues worldwide.
We are looking for an experienced Operations Manager to join our Operations team, reporting to the Head of Operations.
The Role You'll be responsible for managing key customer accounts, leading regional operational teams and ensuring outstanding service delivery across the UK and overseas.
This is a hands-on leadership role requiring strong operational, technical and customer management experience within the arcade or coin-operated amusement industry.
Key Responsibilities Manage and retain key customer accounts.
Lead Regional Account Managers and Service Supervisors.
Drive operational performance and service KPIs.
Monitor machine uptime and account performance.
Coordinate installations, relocations and equipment upgrades.
Conduct site audits and ensure Health
Operations Manager in Newport employer: Sega Amusements International Ltd
SEGA Amusements International is an exceptional employer, offering a dynamic work culture that values innovation and teamwork. With opportunities for professional growth and development in the exciting arcade and amusement industry, employees benefit from a supportive environment that encourages creativity and excellence. The home-based role allows for flexibility while being part of a global leader, making it an ideal choice for those seeking meaningful and rewarding employment.
Contact Details:
Sega Amusements International Ltd Recruitment Team
