At a Glance
- Tasks: Lead operational teams and manage key customer accounts in the amusement industry.
- Company: Join SEGA Amusements, a global leader in arcade and amusement equipment.
- Benefits: Enjoy a competitive salary, flexible home-based work, and career growth opportunities.
- Other info: Dynamic work environment with opportunities for travel across the UK.
- Why this job: Make a real impact in a hands-on leadership role within a fun industry.
- Qualifications: Experience in operations management and customer service in the amusement sector.
The predicted salary is between 40000 - 50000 £ per year.
About SEGA Amusements International
SEGA Amusements International is a global leader in the arcade and amusement industry, supplying world-class amusement equipment and services to Family Entertainment Centres, holiday parks and leisure venues worldwide.
We are looking for an experienced Operations Manager to join our Operations team, reporting to the Head of Operations.
The Role
You'll be responsible for managing key customer accounts, leading regional operational teams and ensuring outstanding service delivery across the UK and overseas. This is a hands-on leadership role requiring strong operational, technical and customer management experience within the arcade or coin-operated amusement industry.
Key Responsibilities
- Manage and retain key customer accounts.
- Lead Regional Account Managers and Service Supervisors.
- Drive operational performance and service KPIs.
- Monitor machine uptime and account performance.
- Coordinate installations, relocations and equipment upgrades.
- Conduct site audits and ensure Health and Safety compliance.
Operations Manager in Milton Keynes employer: Sega Amusements International Ltd
SEGA Amusements International is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the arcade and amusement industry. With a focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members thrive in their roles while enjoying the flexibility of a home-based position. Join us to be part of a global leader where your contributions directly impact customer satisfaction and operational excellence.
Contact Details:
Sega Amusements International Ltd Recruitment Team
