At a Glance
- Tasks: Lead operational teams and manage key customer accounts in the amusement industry.
- Company: Join SEGA Amusements International, a global leader in arcade entertainment.
- Benefits: Enjoy a competitive salary, flexible home-based work, and opportunities for travel.
- Other info: Be part of a vibrant team with excellent career growth potential.
- Why this job: Make a real impact in a hands-on leadership role within a dynamic industry.
- Qualifications: Experience in operations management and customer service in the amusement sector.
The predicted salary is between 40000 - 50000 £ per year.
Home-Based (UK) | UK Travel Full-Time (40 Hours) | Ad Hoc Weekend Operational Cover
About SEGA Amusements International
SEGA Amusements International is a global leader in the arcade and amusement industry, supplying world-class amusement equipment and services to Family Entertainment Centres, holiday parks and leisure venues worldwide. We are looking for an experienced Operations Manager to join our Operations team, reporting to the Head of Operations.
The Role
You'll be responsible for managing key customer accounts, leading regional operational teams and ensuring outstanding service delivery across the UK and overseas. This is a hands-on leadership role requiring strong operational, technical and customer management experience within the arcade or coin-operated amusement industry.
Key Responsibilities
- Manage and retain key customer accounts.
- Lead Regional Account Managers and Service Supervisors.
- Drive operational performance and service KPIs.
- Monitor machine uptime and account performance.
- Coordinate installations, relocations and equipment upgrades.
- Conduct site audits and ensure Health.
Operations Manager in Derby employer: Sega Amusements International Ltd
SEGA Amusements International is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a hands-on leadership role within the exciting arcade and amusement industry. With a commitment to professional development, our team members benefit from ongoing training and growth opportunities, all while enjoying the flexibility of a home-based position with travel across the UK. Join us to be part of a global leader that values innovation, teamwork, and outstanding service delivery.
Contact Details:
Sega Amusements International Ltd Recruitment Team
