At a Glance
- Tasks: Ensure quality and compliance in adult social care through audits and data analysis.
- Company: Sefton Council, committed to inclusivity and community representation.
- Benefits: Equal opportunities, guaranteed interviews for disabled applicants, and support for care-experienced individuals.
- Other info: Join a dynamic team with a focus on continuous improvement and community impact.
- Why this job: Make a real difference in adult social care while developing valuable skills.
- Qualifications: Experience in quality assurance and strong analytical skills.
The predicted salary is between 29700 - 36300 £ per year.
The quality and compliance officer is a challenging and rewarding role. Within the post, officers work with commissioned providers to maintain safe services within a continuous improvement approach within the adult social care provision.
The role includes undertaking onsite and virtual audits in line with the council's quality and compliance frameworks to ensure best outcomes for users, and best value for the council. The role will incorporate attending relevant meetings including safeguarding strategy meetings, complaints, data analysis, report writing, through monitoring and evaluating key performance indicators.
This will be enabled through building of relationships with external partners, such as providers, regulators CQC etc., and collaborating with internal partners, managing, and escalating risk whilst developing the market to meet the ongoing challenges within adult social care.
The quality and compliance team are part of an integrated approach and is a key relationship holder for 300+ adult social care commissioned providers across Sefton with an important level of responsibility and accountability.
Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us; our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential.
We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role.
Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.
If you're an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!
Quality & Compliance Officer (R) employer: Sefton Redeployment
Sefton Council is an exceptional employer, offering a meaningful role as a Quality & Compliance Officer within the adult social care sector. Our commitment to inclusivity and diversity fosters a supportive work culture where every employee can thrive, while our focus on continuous improvement provides ample opportunities for professional growth. Located in Sefton, you will be part of a dedicated team that collaborates with over 300 providers, ensuring safe services and making a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Compliance Officer (R)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Sefton Redeployment.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Sefton Redeployment!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Sefton Redeployment, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Sefton Redeployment or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Quality & Compliance Officer (R)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Sefton Redeployment:Before hitting send, make sure to tailor your application specifically to Sefton Redeployment! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Sefton Redeployment
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
