Travel Support Officer (Independent Travel Training)

Travel Support Officer (Independent Travel Training)

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Sefton Metropolitan Borough Council

At a Glance

  • Tasks: Support young people in gaining independence through travel training and skill development.
  • Company: Sefton Council, launching a new Independent Travel Training Service.
  • Benefits: Agile working, public transport pass, and professional development opportunities.
  • Other info: Join a diverse team committed to equality and inclusion.
  • Why this job: Make a real difference in young people's lives by empowering them to travel confidently.
  • Qualifications: Experience with young people, excellent communication skills, and a passion for supporting independence.

The predicted salary is between 31500 - 38500 £ per year.

Help Shape Our New Independent Travel Training Service

Sefton Council is excited to launch a new Independent Travel Training (ITT) Service and is looking for a passionate and motivated Travel Support Officers (Independent Travel Trainer) to join our Travel Support Team. This is a unique opportunity to play a key role in developing and delivering a new service that will support children and young people, particularly those with Special Educational Needs and Disabilities (SEND), to build the confidence, skills and independence needed to travel safely within their community.

The Travel Support Team administers and delivers the Home to School Travel Support Policy on behalf of the Council. Alongside assessing eligibility and coordinating travel solutions, we are investing in Independent Travel Training to help young people develop lifelong travel skills and reduce reliance on commissioned transport where appropriate.

About the Role

As one of the first officers within our new Independent Travel Training service, you will have an opportunity to help shape the programme and make a real difference to the lives of young people across the borough. Your primary responsibilities will include:

  • Assessing eligibility and travel support needs.
  • Developing Travel Support Plans and undertaking risk assessments where required.
  • Coordinating and delivering one-to-one and group-based Independent Travel Training.
  • Supporting young people to develop the confidence and practical skills needed to travel independently using public transport, walking routes or cycling.
  • Monitoring, recording and evaluating learner progress.
  • Working closely with families, schools and partner agencies to support successful travel outcomes.
  • Supporting the wider Travel Support Service, including maintaining records, handling enquiries.

This role is ideal for someone who is passionate about empowering young people to achieve greater independence and who enjoys working directly with individuals to help them overcome barriers and develop new skills.

About You

We are looking for an enthusiastic and organised individual who can build positive relationships with young people, families and professionals. You will have:

  • Excellent communication and interpersonal skills.
  • Experience of supporting individuals to develop confidence and practical life skills.
  • Experience of collecting, maintaining and reporting information accurately.
  • The ability to work independently and as part of a team.
  • Strong organisational and record-keeping skills.
  • A commitment to improving outcomes for children and young people.

We would particularly welcome applications from candidates with experience in:

  • Working with children and young people.
  • Supporting people with SEND or disabilities.
  • Education, youth work, social care or community-based services.
  • Travel training, sustainable travel initiatives or home-to-school transport services.

Why Join Us?

  • Be part of the launch of an exciting new Independent Travel Training service.
  • Help young people gain confidence, independence and essential life skills.
  • Work in a supportive and innovative team environment.
  • Access training and professional development opportunities.
  • Benefit from agile working arrangements and a public transport pass.

Join us and help shape a service that will empower young people to travel with confidence and independence.

The closing date for this vacancy is Friday, 4th September 2026 (or earlier in the event of high volume of applications being received). Provisional interview dates are Thursday, 17th September 2026.

Equal Opportunities

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

GUARANTEED INTERVIEW SCHEME

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Consider registering for Sefton@work

If you're an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!

How to apply

Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form.

Travel Support Officer (Independent Travel Training) employer: Sefton Metropolitan Borough Council

As a Principal Policy Officer in the Planning Policy Team, you will be part of a dynamic and supportive work environment that values collaboration and professional growth. Our commitment to employee development is reflected in our training opportunities and mentorship for junior team members, ensuring that you can thrive in your role while contributing to meaningful projects that shape the future of Sefton. With a focus on delivering impactful local plans, we offer a unique chance to engage with diverse stakeholders and make a tangible difference in the community.

Sefton Metropolitan Borough Council

Contact Details:

Sefton Metropolitan Borough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Travel Support Officer (Independent Travel Training)

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We think you need these skills to ace Travel Support Officer (Independent Travel Training)

Excellent Communication Skills
Interpersonal Skills
Experience Supporting Individuals with SEND
Confidence Building
Practical Life Skills Development
Organisational Skills
Record-Keeping Skills

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