Sefton Metropolitan Borough Council is seeking a Customer Service Advisor to join the Contact Centre. The role covers telephone, e-mail and social media support, handling a busy workload while updating CRM records and other databases.
Training will be provided to develop required skills for high-quality service delivery. The successful candidate will work Monday to Friday, 9:00 am to 5:30 pm, in a customer-facing environment, with the aim of helping residents access council services effectively.
#J-18808-Ljbffr
Public Service Contact Centre Advisor in Sefton employer: Sefton Metropolitan Borough Council
Sefton Council is an exceptional employer, dedicated to fostering a diverse and inclusive work environment that reflects the communities we serve. As an Administration Officer, you will play a crucial role in supporting vital services aimed at enhancing community safety and engagement, with ample opportunities for professional growth and development. Our commitment to equality, diversity, and employee well-being, combined with our supportive culture, makes Sefton Council a rewarding place to build your career.
Contact Details:
Sefton Metropolitan Borough Council Recruitment Team
