At a Glance
- Tasks: Create work schedules and drawings for various adaptations across the borough.
- Company: Sefton Metropolitan Borough Council, committed to quality service and community support.
- Benefits: Full-time role with a supportive environment and opportunities for personal growth.
- Other info: Inclusive workplace that values diversity and offers career development opportunities.
- Why this job: Make a real difference in the lives of older people and those with disabilities.
- Qualifications: Experience in customer service and proficiency in Microsoft Office and CAD software.
The predicted salary is between 30000 - 40000 £ per year.
Employer: Sefton Metropolitan Borough Council
Contract: Permanent
Working Pattern: Full Time
Hours: 36 hours per week.
DBS Check: No
Closing Date: 21/06/2026 at 23:59
Reference: REA/26/338546
About the Role
Once you are familiar with our systems and processes you would be required to produce schedules of work and associated drawings. Adaptations can range from small internal alterations to more complex schemes. The successful applicant will be required to provide a Borough wide service to all our clients, experience of working with older people and/or people with disabilities is desirable along with a genuine commitment to work to consistently high standards providing a quality service at all times. You will need to communicate with a wide and varied customer base and liaise with internal and external bodies and other parties involved in delivering this key service.
Operational Duties/Service Delivery
- Comprehensive diary and inbox management, including scheduling and co-ordinating meetings
- The ability to prioritise tasks effectively and efficiently
- Respond to enquiries and requests promptly, ensuring a positive customer experience.
- Exceptional attention to detail
- Handling sensitive information with the highest level of confidentiality and discretion
- Proficient in the use of the Microsoft Office package including Outlook, Teams, Word, Excel, CAD etc.
- Follow safeguarding procedures and elevate concerns appropriately
Technical Responsibilities
- Deliver services in line with statutory, policy, and organisational requirements.
- Prepare scaled drawings and associated priced schedules of work, using an agreed priced schedule
- Prepare and submit applications for statutory agreement i.e. Building Regulation and Planning Approval
Please see Appendix A (page 10) for a full copy of the Job Description and Person Specification.
The closing date for this vacancy is Sunday 21st June 2026 (or earlier in the event of high volume of applications being received). Provisional interview dates – 24th June 2026
EQUAL OPPORTUNITIES
Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us; our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role. Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.
Consider registering for Sefton@work. If you’re an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!
How to apply
Please apply online via the link provided. Please note, we do not accept CVs (unless specified on the advert). Please fully complete the online application form.
Technical Officer employer: Sefton Council
Sefton Metropolitan Borough Council is an exceptional employer that prioritises inclusivity and community engagement, making it a rewarding place to work as a Technical Officer. With a commitment to high standards and quality service delivery, employees benefit from a supportive work culture that values diversity and offers opportunities for professional growth. The council also provides resources like the Sefton@Work service to assist local residents in their employment journey, ensuring a meaningful impact on the community.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Officer
✨Tip Number 1
Get to know the company! Research Sefton Metropolitan Borough Council and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with a wide range of clients and stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to boost your confidence.
✨Tip Number 3
Showcase your attention to detail! In your interviews, share examples of how you've managed complex tasks or handled sensitive information. This will demonstrate that you can maintain high standards, which is crucial for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and tech-savvy, which are great traits for a Technical Officer. Don’t miss out on this opportunity!
We think you need these skills to ace Technical Officer
Some tips for your application 🫡
Get to Know the Role:Before you start writing, take a good look at the job description. Familiarise yourself with the key responsibilities and skills required for the Technical Officer position. This will help us tailor your application to show that you're the perfect fit!
Showcase Your Experience:When filling out the application form, make sure to highlight any relevant experience you have, especially working with older people or those with disabilities. We want to see how your background aligns with the role, so don’t hold back!
Be Detail-Oriented:Attention to detail is crucial for this role, so ensure your application is free from typos and errors. Double-check your responses and make sure everything is clear and concise. We appreciate a polished application!
Apply Through Our Website:Remember, the best way to apply is through our website. It’s straightforward and ensures your application goes directly to us. Don’t forget to complete the online form fully, as we don’t accept CVs unless specified!
How to prepare for a job interview at Sefton Council
✨Know Your Stuff
Familiarise yourself with the systems and processes mentioned in the job description. Brush up on your knowledge of CAD and Microsoft Office tools, as you'll likely be asked about your proficiency during the interview.
✨Show Your Commitment
Demonstrate your genuine commitment to providing high-quality service, especially when working with older people or those with disabilities. Share any relevant experiences that highlight your dedication to inclusivity and quality care.
✨Master the Art of Communication
Prepare to discuss how you would communicate effectively with a diverse customer base. Think of examples where you've successfully liaised with different parties, showcasing your ability to handle enquiries and requests promptly.
✨Attention to Detail is Key
Be ready to talk about your attention to detail, especially when it comes to preparing schedules of work and handling sensitive information. Consider sharing specific instances where your meticulousness made a difference in your previous roles.
