At a Glance
- Tasks: Ensure quality and compliance in adult social care through audits and collaboration.
- Company: Sefton Metropolitan Borough Council, committed to diversity and inclusion.
- Benefits: Full-time role with a supportive environment and opportunities for growth.
- Other info: Join a dynamic team with a focus on continuous improvement.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in quality assurance and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
The quality and compliance officer is a challenging and rewarding role. Within the post, officers work with commissioned providers to maintain safe services within a continuous improvement approach within the adult social care provision.
The role includes:
- Undertaking onsite and virtual audits in line with the council’s quality and compliance frameworks to ensure best outcomes for users and best value for the council.
- Attending relevant meetings including safeguarding strategy meetings, complaints, data analysis, and report writing.
- Monitoring and evaluating key performance indicators.
- Building relationships with external partners, such as providers and regulators (CQC), and collaborating with internal partners.
- Managing and escalating risk whilst developing the market to meet the ongoing challenges within adult social care.
The quality and compliance team are part of an integrated approach and is a key relationship holder for 300+ adult social care commissioned providers across Sefton with an important level of responsibility and accountability.
EQUAL OPPORTUNITIES: Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us; our staff bring with them a wide range of experiences, views, ideas, and innovations. We are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential.
We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity, and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.
Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.
Consider registering for Sefton@work. If you’re an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier.
Quality & Compliance Officer employer: Sefton Council
Sefton Council is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises the growth and development of its employees. With a strong focus on educational innovation, this role offers the opportunity to make a meaningful impact in the community while benefiting from professional development programmes and collaborative partnerships. Working in Sefton not only allows you to contribute to the future of education but also provides a vibrant environment that values diversity and encourages creative solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Compliance Officer
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Sefton Council looking for candidates who are engaged and informed.
We think you need these skills to ace Quality & Compliance Officer
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Sefton Council. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Sefton Council
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Sefton Council’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
