Casual customer service assistant

Casual customer service assistant

Full-Time 10 - 12 € / hour (est.) No home office possible
Sefton Council

At a Glance

  • Tasks: Be the friendly face of our leisure centre and assist customers with their needs.
  • Company: Join Sefton Metropolitan Borough Council, a supportive and inclusive employer.
  • Benefits: Flexible hours, part-time work, and a chance to gain valuable experience.
  • Other info: Opportunities for care-experienced individuals and a commitment to equal treatment.
  • Why this job: Perfect for those who love interacting with people and want to make a difference.
  • Qualifications: Great communication skills and a passion for the leisure industry.

The predicted salary is between 10 - 12 € per hour.

Employer: Sefton Metropolitan Borough Council

Location: Sefton Metropolitan Borough Council, Meadows Leisure Centre

Contract: Casual

Working Pattern: Part Time

DBS Check: No

Closing Date: 17/06/2026 at 23:59

Reference: COMM/26/337654

For the role of Customer Service Assistant, applicants must possess excellent communication and interpersonal skills, must be flexible towards working hours and have a keen interest in the Leisure industry. As well as being the first point of contact for the facility, a friendly approach is essential.

All candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Casual customer service assistant employer: Sefton Council

Sefton Metropolitan Borough Council is an excellent employer, offering a supportive work culture that values diversity and inclusivity. As a Casual Customer Service Assistant at the Meadows Leisure Centre, you will enjoy flexible working hours, opportunities for personal growth, and the chance to make a positive impact in the community while engaging with a passionate team dedicated to enhancing the leisure experience for all visitors.

Sefton Council

Contact Detail:

Sefton Council Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Casual customer service assistant

Tip Number 1

Get to know the company! Research Sefton Metropolitan Borough Council and the Meadows Leisure Centre. Understanding their values and what they stand for will help you connect during your interview.

Tip Number 2

Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with friends or family. This will help you feel more confident when interacting with customers.

Tip Number 3

Be flexible and show it! Highlight your availability and willingness to adapt to different working hours. Employers love candidates who can fit into their schedules easily.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to join our team in the leisure industry.

We think you need these skills to ace Casual customer service assistant

Communication Skills
Interpersonal Skills
Flexibility
Customer Service Skills
Interest in the Leisure Industry
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Show Off Your Communication Skills:Since this role is all about customer service, make sure to highlight your excellent communication and interpersonal skills in your application. We want to see how you connect with people, so share any relevant experiences that showcase your friendly and approachable nature.

Flexibility is Key:Being flexible with working hours is a must for this position. In your application, mention any previous roles where you adapted to changing schedules or took on different shifts. This will show us that you're ready to jump in whenever needed!

Passion for Leisure:Let us know why you're interested in the leisure industry! Whether it's your love for sports, fitness, or community activities, sharing your passion can really make your application stand out. We want to see that you’re excited about being part of our team.

Apply Through Our Website:To make sure your application gets to us smoothly, please apply through our website. It’s the best way to ensure we receive all your details correctly and can consider you for the role. Plus, it’s super easy!

How to prepare for a job interview at Sefton Council

Know Your Stuff

Before the interview, make sure you understand the role of a Casual Customer Service Assistant. Familiarise yourself with the leisure industry and think about how your skills can contribute to creating a friendly environment for customers.

Show Off Your Communication Skills

Since excellent communication is key for this role, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable expressing your thoughts.

Flexibility is Key

Be prepared to discuss your availability and willingness to work flexible hours. Think of examples from your past experiences where you adapted to changing schedules or demands, as this will show your potential employer that you're ready to jump in when needed.

Bring Your Enthusiasm

Let your passion for the leisure industry shine through during the interview. Share why you’re excited about the role and how you can contribute to making the Meadows Leisure Centre a welcoming place for everyone.