Business Admin Assistant

This is a pivotal role and provides a vital cross-service administrative function supporting the delivery of the wider Housing Advice, Housing Support and Welfare Rights team portfolio.

You will contribute to the efficient operation and development of a diverse range of services, including:

• Homelessness
• Housing Advice
• Welfare Rights

Working as part of a collaborative team and reporting to the Housing Advice & Welfare Rights Manager, you will ensure high-quality administrative support across services, contributing to positive outcomes for communities across Sefton.

Key Responsibilities Include:

• Delivering a wide range of administrative, clerical, and financial tasks, including use of our financial systems for raising and paying invoices.
• Management of multiple service inboxes, ensuring timely and accurate responses.
• Maintenance and updating of records, databases, and electronic filing systems in line with council processes.
• Arranging meetings, and coordination of room bookings.
• Supporting with the preparation of documentation and materials for meetings and events.
• Taking accurate minutes and providing follow-up administrative support.
• Ensuring compliance with GDPR, data protection principles, and confidentiality requirements.
• Exercising discretion when handling sensitive information, recognising legal and organisational responsibilities.
• Assisting in the production, monitoring, and analysis of performance data and service indicators.
• Working flexibly to support different locality offices and service priorities where required.

Please note we reserve the right to close this vacancy early if we receive a high volume of applicants.

EQUAL OPPORTUNITIES

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential.

We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Consider registering for Sefton@work. If you’re an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!