At a Glance
- Tasks: Provide essential admin support across six leisure centres and engage with over 12,500 fitness members.
- Company: Sefton Metropolitan Borough Council, committed to inclusivity and community representation.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Fixed-term contract until July 2027 with opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in your community's fitness journey.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office applications.
The predicted salary is between 25583 - 25989 € per year.
Employer: Sefton Metropolitan Borough Council
Salary: Grade D, SCP 5 - 6, £25,583 to £25,989 per annum (pay award pending)
Location: Netherton Activity Centre
Contract: Contract
Working Pattern: Full Time
Hours: 36 hours per week. Fixed Term Until 31/07/2027.
DBS Check: No
Closing Date: 21/06/2026 at 23:59
Reference: COMM/26/337303
About the Role
This role is essential to the Active Sefton Retention team, providing administrative support across six leisure centres and services for over 12,500 fitness members. You will act as the first point of contact for clients, customers and members via telephone and email, responding to enquiries and supporting access to the Active Sefton Fitness offer. The role is suited to someone who thrives in a fast-paced environment and is confident managing multiple tasks and competing priorities effectively.
Key Responsibilities:
- Managing multiple email inboxes and ensuring timely responses
- Inputting, maintaining and updating member data accurately
- Supporting the monitoring of trends and service performance
- Prioritising and organising workload efficiently
- Handling sensitive information with a high level of confidentiality and professionalism
- Using Microsoft Office applications confidently, including Outlook, Teams, Word, PowerPoint and Excel
This position is ideal for an individual who is passionate about delivering high standards, with the ability to work both independently and collaboratively to support Active Sefton services and programmes.
EQUAL OPPORTUNITIES
Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role. Please note that all disabled applicants who meet the essential criteria for this role and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.
Admin Officer - Leisure employer: Sefton Council
Sefton Metropolitan Borough Council is an excellent employer, offering a supportive and inclusive work environment that values diversity and promotes employee growth. As part of the Active Sefton team, you will enjoy a fulfilling role in a vibrant community, with opportunities to develop your skills while contributing to the health and wellbeing of over 12,500 fitness members. With a commitment to equality and a focus on high standards, this position provides a meaningful opportunity to make a positive impact in Netherton.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Officer - Leisure
✨Tip Number 1
Get to know the company! Research Sefton Metropolitan Borough Council and their Active Sefton services. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to admin roles, especially those focusing on multitasking and customer service. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Be ready to discuss your experience with Microsoft Office applications and how you've managed multiple tasks in previous roles. Use specific examples to demonstrate your ability to handle a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Sefton. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Admin Officer - Leisure
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Admin Officer role. We want to see how you can contribute to the Active Sefton team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position.
Show Your Passion:Let your enthusiasm for the role shine through! We love candidates who are genuinely excited about supporting our leisure services and making a difference in the community. Share why this role matters to you and how you can contribute.
Proofread Before Submitting:Before hitting that submit button, give your application a thorough read. Typos and errors can distract from your message, so let’s make sure everything is polished and professional. We want to see your best work!
How to prepare for a job interview at Sefton Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Officer role and its responsibilities. Familiarise yourself with the key tasks like managing multiple email inboxes and handling sensitive information. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Multi-tasking Skills
Since this role involves managing competing priorities, be prepared to discuss your experience with multi-tasking. Think of specific examples where you've successfully juggled various tasks, especially in a fast-paced environment. This will demonstrate your ability to thrive under pressure.
✨Brush Up on Microsoft Office
As you'll be using Microsoft Office applications daily, make sure you're comfortable with Outlook, Teams, Word, PowerPoint, and Excel. If you can, practice using these tools before the interview. You might even want to mention any specific projects where you used these applications effectively.
✨Emphasise Your Commitment to Inclusivity
Sefton Council values diversity and inclusion, so be ready to discuss how you can contribute to this environment. Share any experiences you have that highlight your commitment to equality and how you can support a diverse workforce. This will resonate well with the interviewers and show that you align with their values.
