At a Glance
- Tasks: Manage and configure Salesforce Energy & Utilities Cloud for optimal performance.
- Company: Join SEFE, a leading energy company transforming the industry.
- Benefits: Enjoy competitive salary, hybrid work, and comprehensive wellness benefits.
- Other info: Dynamic team environment with strong focus on career growth and development.
- Why this job: Be part of a tech transformation that shapes sustainable energy solutions.
- Qualifications: Experience with Salesforce configuration and data management is essential.
The predicted salary is between 40000 - 50000 € per year.
We are seeking an experienced Salesforce Energy & Utilities Cloud Administrator to join the Dev, QA and App Support team, supporting the configuration and ongoing operation of SEFE Energy's Salesforce Energy & Utilities Cloud platform. SEFE Energy is undergoing a significant technology transformation, with Salesforce as the CRM for the sales journey, commissions, and industry data management - integrated with Dynamics 365, MuleSoft middleware, and a modern data platform.
This role is responsible for platform configuration, security and access management, reporting, data governance, and release coordination - working alongside the Salesforce development team to ensure the platform is well-configured, secure, and operationally excellent.
The Salesforce Administrator will work alongside delivery teams to build in-house platform administration capability, take ownership of the Salesforce environment, and ensure it is operationally supportable, well-governed, and maintainable by the team.
WHAT WILL YOU DO- OmniStudio Administration
- Support the configuration and administration of Salesforce OmniStudio components.
- Manage OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
- Collaborate with development teams on configuration vs. custom development decisions.
- Platform Configuration
- Own the configuration and ongoing management of Salesforce platform capabilities to support core business processes.
- Configure and maintain objects, fields, record types, page layouts, and automation (flows, approval processes).
- Support key functional areas including sales pipeline, renewals, broker/TPI lifecycle, contract lifecycle, and credit/risk workflows.
- Ensure scalable, efficient, and maintainable configuration aligned to business needs.
- Security & Access Management
- Manage and maintain the Salesforce security model to ensure appropriate and compliant access.
- Administer role hierarchy, profiles, permission sets, sharing rules, and field-level security.
- Provision and manage user access for sales and operational teams.
- Respond to access requests in line with governance policies.
- Conduct regular access reviews to ensure security standards are upheld.
- Data Governance & Quality
- Ensure high standards of data quality, integrity, and governance across the Salesforce platform.
- Maintain validation rules and data standards.
- Monitor and manage duplicate records and data quality issues.
- Support data loads and integrations.
- Work with development teams to resolve data-related challenges.
- Release & Change Coordination
- Coordinate and support Salesforce releases, ensuring smooth and controlled deployment of changes.
- Prepare, validate, and deploy configuration changes (including change sets).
- Coordinate release schedules and support regression testing.
- Manage sandbox environments for testing and validation.
- Operational Readiness & Knowledge Transfer
- Support the transition of solutions into business-as-usual operations.
- Collaborate with project and delivery teams to understand new configurations.
- Review and document configuration decisions.
- Ensure solutions are maintainable and well understood.
- Contribute to operational readiness assessments.
- Documentation & Knowledge Management
- Maintain comprehensive and up-to-date Salesforce documentation.
- Produce configuration guides, security documentation, and data dictionaries.
- Develop runbooks and operational procedures.
- Ensure documentation is accessible, accurate, and regularly updated.
- Strong Salesforce platform expertise covering configuration (objects, fields, automation), security model (roles, profiles, permissions), and data management (validation, data quality, duplicate management, data loading).
- Experience with Salesforce Energy & Utilities Cloud and OmniStudio tools (OmniScripts, FlexCards, DataRaptors, Integration Procedures).
- Proven ability to build reports and dashboards, and manage deployments using change sets, sandbox environments, and metadata processes.
- Experience supporting live Salesforce environments, including production support, user support, and delivering training.
- Proactive and collaborative approach, with a focus on documentation, knowledge transfer, and ensuring operational readiness and supportability of solutions.
Salesforce Administrator in Manchester employer: SEFE Group
SEFE Energy is an exceptional employer, offering a dynamic work environment in Manchester that champions innovation and collaboration. With a strong commitment to employee development, competitive benefits including a non-contributory pension and flexible working options, SEFE fosters a culture of inclusivity and support, empowering employees to thrive while contributing to the vital energy transition across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at SEFE Energy. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! If you’ve got experience with Salesforce Energy & Utilities Cloud or OmniStudio, make sure to highlight that in conversations. Bring examples of your work to interviews to demonstrate your expertise.
✨Tip Number 3
Prepare for the interview by understanding SEFE’s mission and values. Tailor your responses to show how your skills align with their goals, especially around operational excellence and data governance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the SEFE team.
We think you need these skills to ace Salesforce Administrator in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Salesforce, especially in Energy & Utilities Cloud. We want to see how your skills align with what we're looking for!
Showcase Your Expertise:Don’t hold back on detailing your Salesforce platform expertise! Include specific examples of your work with configuration, security management, and data governance. This is your chance to shine!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SEFE Group
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce platform expertise, especially around configuration, security models, and data management. Be ready to discuss your experience with OmniStudio tools like OmniScripts and FlexCards, as well as how you've handled data quality and governance in past roles.
✨Showcase Your Collaboration Skills
This role involves working closely with development teams, so be prepared to share examples of how you've collaborated in the past. Highlight any experiences where you made decisions between configuration and custom development, and how you ensured operational readiness for new solutions.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in managing Salesforce environments, particularly around user access and data integrity. Share how you approached these issues and what strategies you implemented to resolve them effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to walk through your thought process in real-world scenarios, such as coordinating a Salesforce release or managing security access. Practise articulating your approach clearly, focusing on how you ensure compliance and maintain high standards throughout.
